JOB SPECIFICATION

POSITION: Receptionist

REPORTS TO: Director of Campus Operations

CURRENT OPENINGS: Western Hills Upper School

STATUS: Full-time/Part-time

Company Description

Great Hearts Academies is a nonprofit network of classical, preparatory, K-12 public charter schools. Our academies cultivate the minds and hearts of students through the pursuit of truth, goodness, and beauty.  We currently serve over 25,000 students across our network. We proudly prepare students for success at the best colleges and universities in the nation but see our larger purpose as producing great-hearted graduates that are prepared to be intellectual, moral and engaged citizens. 

Duties & Responsibilities

1. Manages all front office traffic including late students, parents, and visitors. In this capacity the receptionist will:

• Visitor credential verification to enter campus site and to pick up students
• Utilizing PowerSchool to locate student schedule for parent pick-ups
• Communicating with teachers on student pick-ups
• Direct visitors to the appropriate team member
• Direct late students to SIS Coordinaton

2. Maintains copies of forms, events, and related information for the campus site. This includes:

• Organizing essential forms and documents for families.
• Copying materials to ensure there is always a supply of all documents at hand
• Communicating effectively with Campus Lead Team and Campus Ops team to ensure all documents for activities, events, etc. are current 
• Maintaining confidentiality of records as appropriate
• Collaborating with appropriate team members to establish a system of transferring student records, ie. Dropping off records in a sealed folder in SIS office, Health Services Coordinators office, etc.

3. Serves as a liaison between parents, students and team members. This includes:

• Answers phone calls by providing general information and/or connecting calls to appropriate team member
• Communicating morning announcements to students and team members
• Greeting parents, students, visitors
• Exercise good judgment and excellent customer service

 

Qualifications, Competencies and Strengths

• High School Diploma or GED
• Proficient keyboarding skills
• One year of clerical in-office setting or working in a school’s front office preferred
• Excellent interpersonal communication skills and the ability to build strong relationships
• Ability to organize confidential data efficiently.
• Ability to communicate effectively and professionally with students, parents, co-workers and the public at large
• Works with urgency and purpose to drive student outcomes
• Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
• Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
• Works through silos and forges strong cross-departmental relationships in order to achieve outcomes
• We believe in education as a profession and hold ourselves to a high level of conduct, professionalism, and behaviors as models for our colleagues and students

Personal Qualities & Values

• Passionately Committed

With humility and curiosity, we seek to know more about our core purpose; seek to share (with each other and with others externally as an advocate); seek to live the mission ourselves with relentless pursuit and intrinsic motivation; seek to understand our work and how it serves the mission…which should result in getting the right stuff done with measurable results because we love actualization – not just the theory

 

• Servant’s Heart

The foundational element of having a servant’s heart is the acknowledgement of inherent dignity in their fellow human.  Someone with a servant’s heart believes that their work is to promote the development of those around them and make it possible for others to be successful in serving the mission of the organization.

 

• Team Player

We believe our mission can only be accomplished through collaboration and receive true joy in being a part of something greater than ourselves; Each of us is one part of a whole, each with different roles, expertise, and responsibilities; working together in synchronicity

 

Type of clearance:

Must complete Texas Department of Public Safety fingerprint clearance and background check.

Physical functions: Requires but is not limited to standing, sitting, repetitious hand and body movements, bending, squatting, and reaching. May be required to move or position equipment up to 15 pounds approximately.

This description reflects management’s assignment of essential functions; it does not exclude or restrict the additional tasks that may be assigned.

Great Hearts Academies is an Equal Opportunity Employer