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Position Description

Heavy Equipment Technology Solutions Expert (TSE)
Location Portland, Oregon
Department Corporate - 6234
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Job Title:  Technology Solutions Expert (TSE)

Location:  Portland, OR or Kent, WA

Exemption Status:  Salaried

Reports To:  VP, Marketing

Travel: Required

COMPANY SUMMARY: Modern Machinery has been in business for over 75 years. We sell, rent and service high-quality heavy equipment while providing exceptional customer service and product support to our customers.  Modern Machinery is committed to our core values and creating a safe working environment for all our employees. For more information about our company, please visit our website at www.modernmachinery.com.

POSITION SUMMARY: Modern Machinery is seeking a qualified individual for the position of a Technology Solutions Expert (TSE) for our mountain branches. As a TSE, you will support the sales and technical activities of Modern’s Intelligent Machine Marketing efforts for our coastal branch’s (Kent and Rochester, WA, and Portland, OR). the coast. The individual in this position should be personable, highly motivated, a problem solver, reliable, ethical, and able to adapt to all the forces around them – customers, suppliers, department employees, co-workers and manufacturer employees.

ESSENTIAL DUTIES:

  • Demonstrate Modern Machinery’s core values and promote the mission and vision of the company.
  • Follow all company policies, processes, procedures. Exercise safe work practices to contribute to the achievement of the company’s safety goals.
  • Assist Territory Managers in developing sales for all Komatsu Intelligent Machines
  • Direct customer sales of intelligent equipment to customers where designated
  • Assist Modern Machinery management and other Intelligent Machine Sales Specialists in making recommendations and assisting in marketing plans, and inventory reviews
  • Assist in monitoring rental fleet of intelligent equipment in areas of responsibility
  • Assist Product Support Group to help improve product support sales for associated intelligent machine products
  • Provide training to Territory Managers and others within the company regarding intelligent products, applications, etc.
  • Assist in scheduling product sales training with manufacturers where necessary
  • Provide customer studies and be proficient in the usage of appropriate software
  • Provide customers with recommendations as to product selection when requested utilizing production software and industry knowledge
  • Assist in developing budgets for the intelligent machine business sales and rentals for designated areas of responsibility
  • Maintain good working relationship with represented manufacturer’s
  • Assist parts and service departments utilizing your expertise to help solve customer problems when necessary

The duties described above are the general nature and levels of work performed and are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of this position. Duties, responsibilities, and activities may change at any time with or without notice.

QUALIFICATION AND REQUIREMENTS:

  • The desired location for this role is either Portland, OR or Kent, WA. 
  • Strong customer focus and commitment to customer satisfaction
  • Personal accountability and self-management to prioritize and complete all tasks required of the position
  • Teamwork: cooperate and support others within Modern Machinery and within a customer’s organization

DESIRED EDUCATION AND/OR EXPERIENCE:

  • High school diploma required; college degree preferred.
  • Minimum of five years of experience in the heavy equipment industry
  • Current, valid driver’s license
  • Computer proficiency required

BENEFITS OFFERED:

  • Medical, Dental Vision & Prescription Insurance
  • Preventive Insurance Coverage
  • 401k/Roth Retirement Savings Plan with Company Match
  • Paid Time Off (Vacation, Sick, Holiday & Bereavement)
  • Gym Membership Reimbursement Program
  • Participation in Annual Incentive Plan (AIP)
  • Company Paid Life Insurance
  • Company Paid Disability Benefits
  • Family Scholarship Program
  • Employee Assistance Program

Modern Machinery is an Equal Opportunity Employer

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IT IS OUR INTENTION TO GIVE EQUAL OPPORTUNITY TO ALL QUALIFIED APPLICANTS. SELECTION DECISIONS ARE BASED ONLY ON JOB-RELATED FACTORS. WE DO NOT DISCRIMINATE ON THE BASIS OF AGE, RACE, RELIGION, COLOR, SEX, NATIONAL ORIGIN, AND DISABILITY, GENETIC INFORMATION OR ANY OTHER STATUS PROTECTED BY LAW OR REGULATION. IF HIRED; YOU MUST PROVIDE PROOF THAT YOU ARE ELIGIBLE TO WORK IN THE USA.