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Position Description

Journey-Level Heavy Equipment Resident Field Technician (Located in Great Falls, MT)
Location Great Falls, Montana
Department Columbia Falls – 6163 - Service
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COMPANY SUMMARY:

Modern Machinery has been in business for over 75 years. We sell, rent and service high-quality heavy equipment while providing exceptional customer service and product support to our customers.  Modern Machinery is committed to our core values and creating a safe working environment for all our employees. For more information about our company, please visit our website at  www.modernmachinery.com.

POSITION SUMMARY:

Modern Machinery is seeking a qualified individual for the position of Heavy Equipment Resident Field Service Technician in Great Falls, MT. The ideal candidate will be journey-level, highly motivated, self-directed and be well established in heavy equipment repair and maintenance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

As a Resident Field Technician, you will report to the Service Manager in our Columbia Falls, MT branch, or their designee. Your job responsibilities and duties may be, but are not limited to, those described below:

  • Troubleshoot, test and repair all vehicle systems on Komatsu and Modern Machinery affiliated product lines. This position will require travel with overnight lodging, including extended stays for certain short-term projects, and managing an expense account with Modern Machinery.
  • Computer skills are required to complete daily tasks such as; expense reporting, submitting time cards, work order documentation and locating parts and service information.
  • Service training will be made available for technicians, with the Service Manager having the final input on types of training and who will attend. Technicians receiving the training are expected to share their knowledge with the other technicians. 
  • Customer satisfaction is our priority at Modern Machinery; therefore, you may be expected to work overtime if requested by a customer.  If you are unable to work the requested overtime, you must help find a replacement technician with the same ability to complete the job.
  • Modern Machinery has a commitment to safety and a safe work environment.  Our employees are expected to comply with and promote safe work practices.
  • Your job duties may be changed from time-to-time at the discretion of your supervisor.

QUALIFICATIONS AND REQUIREMENTS:

  • Must demonstrate troubleshooting and analytical problem-solving skills.
  • Respond to all customer requests courteously, professionally and in a timely manner.
  • Ability to work well with minimal supervision.
  • Must be able to stand for long periods of time along with walking, climbing ladders and stairs, reaching, pulling, leaning, and twisting.
  • Must have excellent time management skills.
  • Must be able to work well independently or with others in a team environment.
  • Must be able to work well under pressure, within deadlines while maintaining a positive attitude.
  • Must be reliable, honest and have a strong work ethic.
  • Must be able to communicate effectively verbally and orally with customers and co-workers.
  • Ability to perform other job-related duties as assigned.
  • Must be able to lift 75 lbs.

DESIRED EDUCATION AND/OR EXPERIENCE:

  • High School diploma required. Associates or Bachelor’s degree in diesel technology or related field preferred and/or an equivalent combination of education and experience
  • Class A or B CDL required.
  • Must be experienced with accurately using an ELD and maintaining compliance with DOT hours of service.
  • Hydraulic, engine, electrical troubleshooting and repair.
  • Ability to read and interpret complex electrical and hydraulic schematics.
  • Preferred experience working on mining and construction drills.
  • Prior dealership experience is beneficial.
  • A minimum of three-five years of verifiable experience repairing heavy equipment in a field service truck.  Experience with Komatsu as the primary equipment line is preferred, all others may apply.
  • Computer proficiency using Microsoft Office products and electronic service information systems.

BENEFITS:

  • Medical, Dental, Vision, & Prescription Insurance
  • Preventative Insurance Coverage
  • 401k/Roth Retirement Savings Plan with Company Match
  • Paid Time Off (Vacation, Sick, Holiday, & Bereavement)
  • Participation in Annual Incentive Plan (AIP)
  • Gym Membership Reimbursement Program
  • Company Paid Life Insurance
  • Company Paid Disability Benefits
  • Family Scholarship Program
  • Employee Assistance Program

Modern Machinery is an Equal Opportunity Employer

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IT IS OUR INTENTION TO GIVE EQUAL OPPORTUNITY TO ALL QUALIFIED APPLICANTS. SELECTION DECISIONS ARE BASED ONLY ON JOB-RELATED FACTORS. WE DO NOT DISCRIMINATE ON THE BASIS OF AGE, RACE, RELIGION, COLOR, SEX, NATIONAL ORIGIN, AND DISABILITY, GENETIC INFORMATION OR ANY OTHER STATUS PROTECTED BY LAW OR REGULATION. IF HIRED; YOU MUST PROVIDE PROOF THAT YOU ARE ELIGIBLE TO WORK IN THE USA.