Summary
Provide hands-on technology support to a global user base for a 24/7 helpdesk environment. The hours for this position are Monday – Friday 9:30am – 5:30pm on site at 125 Broad Street.
Essential Duties and Responsibilities include the below. Other duties may be assigned. This position requires ongoing flexibility with regard to working overtime and work hours:
In addition, responsibilities related to maintaining firm and client information are to be adhered to by all employees. This includes complying with the firm’s information security policies, protecting firm assets from unauthorized access, disclosure, modification, destruction or interference, and reporting security events or potential events or other security risks to management.
Qualifications
Required:
Desired:
Education and/or Experience
Bachelor's degree preferred.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPENSATION
The base salary range offered for this role will be between $95,000 and $115,000. When determining a candidate’s compensation offer, elements unique to each person are taken into consideration including but not limited to skill set, experience level, performance, professional certifications, degrees and location, as well as the needs of the Firm.
The total compensation package for this position may include overtime pay, discretionary bonuses and other benefits. For a more comprehensive list of employee benefits, please visit www.sullcrom.com/employee-benefits.
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