POSITION: Senior Campus Coordinator
DEPARTMENT: Great Hearts Lead Office, Co-Curricular Programs
REPORTS TO: Regional Manager of Co-Curricular Programs
FLSA STATUS: Full-time (40 hours/week), Benefits Eligible, Hourly, Non-Exempt
Time Commitment and Reporting: This is a full-time, 12-month, benefits-eligible position, reporting to the Regional Manager of Co-Curricular Programs.
The Campus Coordinator manages and executes all Great Hearts Co-Curricular programs at his/her academy (After-School Athenaeum, After-School Homework Club and three Summer Programs) and supports the programs at assigned peer schools, or on their own campus when it is a larger academy on split campuses necessitating an Assistant Campus Coordinator. Housed at one of the academies, the Senior Campus Coordinator reports to a Regional Manager for Co-Curricular Programs. While significant curricular and operational support is provided by the Lead Office, the Campus Coordinator is responsible for the day-to-day management of the programs, as outlined under “Detailed Responsibilities.”
Duties & Responsibilities
- Support other campuses, not in a supervisory capacity, but in a relationship of guidance and mentorship. May lead a large campus or have specifically designated campuses that they will support in teacher observations, operational strategizing, task prioritization, and other items as they are delegated by the Regional Manager of Co-Curricular programs.
- Manage and executes all Great Hearts Co-Curricular programs at the respective academy.
- Adheres to and models the vision of Great Hearts Academies by stewarding existing co-curricular programs that extend the high-minded teachings of the regular school day.
- Implements and supports the Great Hearts Co-Curricular curriculum in each of the programs s/he oversees and supports as assigned.
- Closely manages the human capital for the Co-Curricular programs on his/her campus. In collaboration with the Co-Curricular Talent Coordinator, hires the teachers and program assistants for each of his/her programs. Twice yearly, conducts formal employee reviews of the teachers and program assistants, and, under the guidance of the Regional Manager, handles employee discipline issues and terminations.
- Ensures that all staff members in his/her programs are properly trained in Great Hearts policy & procedure, curriculum, student health and safety, discipline, customer service, program-based training, etc.
- Manages the budget, invoices, and other fiscal paperwork for the programs in his/her purview.
- With the technical support of the Regional Manager and GH Co-Curricular Marketing, Communications, and Business Analysis Manager, monitor the enrollment of the Co-Curricular programs at his/her campus, and for maintaining accurate enrollment records. Also Execute growth initiatives and strives to achieve enrollment growth goals (set by the Regional Manager) in each of his/her programs.
- Proactively cultivate close, productive, and diplomatic relationships with the Headmaster, DCO, and other key personnel at his/her academy, and strives to manage his/her programs in a manner that reflects the ambassadorial heart of service to the academies that Great Hearts promulgates.
- Regularly observe, train, and provide feedback to program teachers at assigned campuses on their performance and programmatic excellence.
- Closely monitor and address any and all customer service issues (internal or external) and reports them weekly to the Regional Manager. Train his/her staff in handling basic customer service issues with parents, students, and academy personnel, and also execute proactive customer service initiatives assigned by the Regional Manager.
- Closely monitor and handle any and all situations that may be a liability to the program (including accidents, incidents, and behavior issues), document them, and report them weekly (or immediately, in certain cases) to the Regional Manager.
- Under the guidance of the Regional Manager and Co-Curricular Marketing, Communications, and Business Analysis Manager, execute the marketing plan for the programs on his/her campus.
- Organize and meet with his/her staff weekly, for the purposes of updates, planning, and training, and to foster team collaboration and communication. Also attend a regular meeting with state or national Co-Curricular teams.
- Submit a weekly report to the Regional Manager.
- Other duties as assigned.
Qualifications, Competencies & Strengths
Requirements: Bachelor’s degree required; The successful candidate will be a principled, professional, experienced leader with an independent work ethic and a heart of service to others. S/he must demonstrate sound business judgment, as well as extreme tact, diplomacy, and wisdom dealing with people. The candidate will possess requisite experience and interest in the field(s) of liberal arts and/or education, as well as experience with children and children’s programming. The candidate will also be committed to growing and mentoring a robust and diverse staff. Must possess excellent written and verbal communication skills.
Bachelor’s degree (required)
- Exemplifies heart of service to others.
- Ability to work independently, but also comfortable interacting with individuals/groups at every level of the organization.
- Outstanding written and verbal communication skills.
- Illustrate sound business judgment, as well as extreme tact, diplomacy, and wisdom.
- Models mission and vision of Great Hearts and Co-Curricular Programs.
- Possess requisite experience and interest in the field(s) of liberal arts and/or education.
- Provide leadership in formulating and managing major projects or initiatives.
- Proficient with Microsoft Office (Word, Excel, Outlook), Adobe, Google Suite.
Type of clearance:
Must complete Texas Department of Public Safety fingerprint clearance and background check. Physical functions: Requires but is not limited to standing, sitting, repetitious hand and body movements, bending, squatting, and reaching. May be required to move or position equipment up to 50 pounds approximately.
This description reflects management’s assignment of essential functions; it does not exclude or restrict the additional tasks that may be assigned.
Great Hearts Academies is an Equal Opportunity Employer.