Position Description

(2021-2022) Texas - Communication Coordinator (Irving Schools)
Location GH Texas
Job Category Academy - Support Staff (Office Manager, School Nurse, Librarian, etc.)
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POSITION/TITLE: Communication Coordinator (Irving Schools)

DEPARTMENT: Great Hearts Irving Administration

EXECUTIVE AUTHORIZER(S): Senior Vice President of Advancement & North Texas Executive Director

LOCATION: Great Hearts Irving Upper School

REPORTS TO: Headmaster

EEO Classification: Professionals

FLSA STATUS: Non-Exempt, with intention for the position to expand to full-time, exempt.

HOURLY RANGE (Non-Exempt): $20.00 - $30.00 per hour; 20 hours per week but may work up to 29 hours during the work week

Role: Manager of Communications (Texas)

  • Part-time non-exempt position
  • Reports to Headmaster

Purpose: To support the planning, development, and implementation of Great Hearts Irving communication for both internal and external audiences, ensuring alignment with the Great Hearts America and Texas regional communication department.  This Coordinator serves as the key communicator and channel manager between Great Hearts Irving and its constituents, and coordinates with Great Hearts Texas on public relations, crisis/emergency situations, media relations, and advocacy efforts focused on and/or impacting the Irving school community. 

Primary Relationships: The position reports to the Headmaster of Great Hearts Irving Upper School and directly supports and works closely with the Director of Academy Giving, Director of Texas Communication.  This position may also at times be asked to collaborate with the Great Hearts America Marketing and Communications team, the Arizona and Texas Development teams, and other management staff in charting the direction of the campus’ communication efforts, assuring accountability to all constituencies and consistent branding.

Essential Duties & Responsibilities:

The Communication Coordinator is primarily responsible for:

  1. Anticipating, understanding, and responding to the communication needs of the Irving community in an organized fashion; to include the organization, project management, and execution of all communication efforts and activities for the schools.
  2. Support of consistent communication of image and branding in Texas that is aligned to the Great Hearts America organization, to include all messaging to constituencies, both internal and external. 
  3. Ensure a streamlined communication channel with families, faculty, staff, campus committee members, and pertinent community members in Irving.
  4. Copywriting, advising, and reviewing regional and network-wide messages for/with the Headmasters, Executive Director, department leaders, and other executive team members as needed. 
  5. Serving as the point of contact / representative with local media sources under the direction of the Sr. Vice President of Advancement and/or the Executive Director.
  6. Coordinating with the Marketing Team to ensure alignment of all Organization print and electronic materials related to outgoing communications, to include letterhead, use of logo, brochures, etc.
  7. Developing, coordinating and overseeing programs, technical assistance and resource materials to assist campuses in the communications and positioning of their activities.
  8. Leading all Communication projects and scheduled, or as assigned, such as cause-related messaging.

Organizational Strategy

The Communications Manager should be prepared to:

  • Work with senior staff, other staff and volunteers to develop and maintain a strategic perspective that is focused on constituent needs, constituent satisfaction and effective organizational program services in order to ensure the overall health and vitality of the campus.
  • Ensure that all communications reflect the Great Hearts philosophy, mission and vision, and are pertinent and practiced throughout the organization.
  • Develop and coordinate means to seek regular input from the Organization’s key constituencies regarding the quality of programs and services and the Organization’s relevance.
  • Help formulate and administer policies to ensure the integrity of the Organization.
  • Act as an internal consultant to bring attention and solutions to institutional priorities.

Job Requirements

Education and/or Experience:

  • Bachelor’s Degree (minimum)
  • Preferably a focus in communications, marketing or related field, or the liberal arts.

Work-Related Experience (Low – Mid Director Level Spectrum – “Must Haves”):

  • Minimum of three (3) years’ experience working in non-profit or for-profit sector
  • Excellent oral and written communication skills, problem solving and presentation skills
  • Outgoing, relationship-oriented personality with the highest degree of personal integrity; capacity to take initiative, prioritize duties, and work independently while functioning as a member of the admin team

Preferred Work Experience (High on Director Level Spectrum – “Great to Have”):

  • Five (5) or more years of experience working in communication field in non-profit or for-profit sector
  • Demonstrated experience as a community relations executive with ability to work productively and professionally with executive leaders and staff
  • Communications library & database management experience
  • Strong copy-writer with experience in communication planning and implementation
  • Newsletter planning and creation with experience in Constant Contact or similar application
  • Proficiency in data analysis and reporting (work samples will be requested)

Language Skills:  Ability to read, analyze, and interpret general business periodicals, professional journals or financial reports.  Ability to write reports, business correspondence and appropriate donor communications.  Ability to effectively present information and respond to questions from groups of donors, volunteers, staff, participants, families, the media, and members of the community at large.

Reasoning Ability:  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.  Ability to interpret a variety of instructions.  Strong ability to organize, plan, track and report.  Must be able to effectively manage multiple projects in a timely manner and frequently make expedited adjustments when necessary.  Must possess critical thinking and data analysis skills.

Computer Skills:  Strong proficiency with computer skills including extensive knowledge of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook and donor databases. Comparable Mac/iOs applications also acceptable. Experience with social media outlets Facebook, Instagram, LinkedIn, YouTube are a must.  Operating knowledge of Google Drive applications - Docs, Sheets, Slides, and Forms - is preferred

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