In the role of Fire Alarm Service Technician 3 implies a high level of expertise and proficiency in servicing fire alarm systems. This position involves leading complex service projects, complex fire alarm system programming, providing mentorship to junior technicians, and assuming a more autonomous role in inspecting, repairing, and maintaining fire alarm systems.

Essential Functions and Responsibilities

• ·        Lead and oversee comprehensive inspections, advanced testing, and in-depth troubleshooting of fire alarm systems to ensure optimal performance.
• ·        Independently diagnose and resolve complex technical issues in fire alarm systems, including interconnected systems and networked fire alarm/mass notification systems.
• ·        Manage and maintain detailed records of service activities, including system analyses, recommendations for improvements, and redline drawings for as-built preparation.
• ·        Supervise and mentor junior technicians, providing guidance, training, and support in executing service tasks and ensuring quality service delivery.
• ·        Participate in project planning, system design, and implementation efforts to enhance fire alarm system functionality and compliance with NFPA 72 and other applicable codes.
• ·        Conduct site surveys for fire alarm system upgrades, develop bills of materials, labor projections, and schedules, and perform pre-testing and final acceptance testing with Fire Marshal.
• ·        Collaborate with colleagues, building owners, and managers to deliver seamless service, address system deficiencies, and optimize performance.
• ·        Stay informed about industry trends, technology advancements, and regulatory changes to uphold compliance and industry standards.
• ·        Perform complex programming of various types of fire alarm systems and troubleshoot issues to maintain system functionality.
• ·        Demonstrate a commitment to safety, quality service delivery, and customer satisfaction in all service activities.
• ·        This is not intended to be an all-inclusive list of job duties and responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

 Minimum Qualifications

• ·        Minimum of high school degree and seven years of related experience or two years technology degree and five years related experience.
• ·        NICET Fire Alarm Systems Level II or pass NICET II exam within 90 days of employment.

Additional Requirements

• Position is subject to an additional customer background check.
• This position will require up to 15% travel throughout the United States.
• ·        Above average level of attention to detail and professional work ethic.
• ·        Commitment to excellence and a high quality of work.
• ·        Knowledge of NFPA 72 and OSHA Requirements
• ·        Ability to function in a controlled, effective manner under stress.
• ·        Strong desire to continuously increase your skill set and take on more responsibility.
• ·        Above average communication skills with customers, other field personnel, office staff and sub-contractors.
• ·        Excellent decision-making skills.
• ·        Strong leadership skills

Physical Requirements

• ·        Lift at least 100 pounds at one time and 60 pounds for an extended period.
• ·        Relocate a 12-foot stepladder without assistance.
• ·        Work at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks, and all types of ladders.
• ·        Walk, climb, lift, squat, crawl, kneel, push, pull and reach overhead on a routine and repetitive basis.
• ·        Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.
• ·        May use a standard ladder without exceeding the weight limit while carrying tools.
• ·        Tell when something is wrong or is likely to go wrong.  It does not involve solving the problem, only recognizing there is a problem.
• ·        Apply general rules to specific problems to produce answers that make sense.
• ·        Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
• ·        See details at close range (within a few feet of the observer).
• ·        Listen to and understand information and ideas presented through spoken words and sentences.
• ·        Work overtime as directed by supervisor.
• ·        Must be able to pass a background check.
• ·        Must be able to pass random drug screening.
• ·        Must have valid driver's license, good driving records to operate a MC Dean vehicle as part of this job requirement.
• ·        Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment.
• ·        Must have a reliable means of transportation to arrive on job sites which vary based on the customers' locations and schedules