M.C. Dean is looking for an Operations & Process Analyst III to join a consulting team focused on providing our client’s management team with analysis and recommendations for improving mission critical functions.
Job Duties and Responsibilities:
- Collaborate with team members on a variety of analytical efforts, product development, and customer communications preparation.
- Ability to independently develop and depict an approach to a project task. Oversee a small team to execute the approach and successfully complete the task to the customer’s satisfaction.
- Structure and conduct research – open source and enclave specific.
- Analyze, document, and implement changes to processes and procedures.
- Develop process flow diagrams to depict current “as-is” processes for the customer and leverage those to conduct operational gap analysis. Develop “to-be” process flow diagrams to propose to the customer as an effective way forward.
- Strong writing skills, ability to independently develop polished Standard Operating Procedures (SOPs), user guides, policies, directives, etc.
- Establish client relationships, assess client issues and propose project solutions; review, coordinate, and summarize client correspondence to assist the project leadership’s understanding of client priorities, scope changes, deadlines and deliverables; use this experience to develop project leadership skills and assume those responsibilities.
- Design, analyze, and apply a variety of data collection and decision analytics processes.
- Develop operational concepts and requirements that can be translated into technical requirements.
- Prepare documentation, reports and presentations defining problems, evaluation, and possible/recommended concepts or solutions.
- Ability to think creatively and communicate thoughts both in terms of structured narrative and visual graphics.
- Demonstrate professional etiquette and ability to interact with leadership and staff personnel in both industry and government.
- Proficiency with MS Office suite, specifically MS Word, MS Excel, and MS PowerPoint.
Qualifications:
- Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; Ability to obtain a US DoD SECRET clearance is required
- Bachelor’s degree with 5-7 years of experience OR Associates degree with 8+ years of military experience.
- Familiarity with systems architectures and process development practices.
- Familiarity with SharePoint (site editing and management).
Abilities:
- Exposure to computer screens for an extended period of time
- Sitting for extended periods of time.
- Reach by extending hands or arms in any direction.
- Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
- Listen to and understand information and ideas presented through spoken words and sentences.
- Communicate information and ideas in speaking so others will understand.
- Read and understand information and ideas presented in writing.
- Apply general rules to specific problems to produce answers that make sense.
- Identify and understand the speech of another person.
We offer an excellent benefits package including
- A competitive salary
- Medical, dental, vision, life, and disability insurance
- Paid-time off
- Tuition reimbursement
- 401k Retirement Plan
- Military Reserve pay offset
- Paid maternity leave
Pay Range: $94,425 - $151,080
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