Responsibilities

• Perform testing and inspection of fire alarm systems per NFPA and local code standards, noting existing and potential deficiencies;
• Functionally-test Initiating Devices, Notification Appliances, and all other peripherals and system components;
• Communicate system performance and deficiencies to customers and to account managers for accurate and efficient quoting of recommended repairs;
• Prepare accurate and timely inspection and service reports
• Determine materials needed for repairs and order them;
• Develop and maintain relationships with building owners, building managers, and other customer representatives;
• Perform all duties required to successfully complete projects within estimate and according to specifications;
• Respond to service requests, diagnose system malfunctions of fire alarms and adjust, repair or replace equipment as needed to bring into compliance;
• Read blueprints and drawings;
• Maintain inventory;
• Pursue and maintain industry certifications, as well as grow technical and customer service skills with active support from M.C. Dean.

REQUIREMENTS

• Active TS Clearance Required or ability to obtain one.
• Knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Fire Alarm systems installation.
• Possess/ ability to obtain NICET Fire Alarm Systems Level II
• Possess/ ability to obtain Manufacturer certifications - Simplex, Notifier
• Basic troubleshooting including researching online, system manuals to resolve problems;
• Work overtime as directed by supervisor;
• Must be able to pass a background check post offer;
• Must be able to pass random drug screening;  
• Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment;
• Above average level of attention to detail and professional work ethic.
• Commitment to excellence and a high quality of work.
• Ability to function in a controlled, effective manner under stress.
• Strong desire to continuously increase your skill set and take on more responsibility.
• Above average communication skills with customers, other field personnel, office staff and sub-contractors with a high level of customer service.

Education and Experience

• At least least 4 years of relevant experience OR 2 years technology degree and 2 years of relevant experience
• High School Diploma (required)

Physical and Personal Requirements

• Lifts at least 100 pounds at one time and 60 pounds for an extended period of time.
• Relocates a 12 foot stepladder without assistance.
• Works at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks and all types of ladders.
• Walks, climbs, lifts, squats, crawls, kneels, pushes, pulls and reaches overhead on a routine and repetitive basis.
• Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.
• May use a standard ladder without exceeding the weight limit while carrying tools.
• Tell when something is wrong or is likely to go wrong.  It does not involve solving the problem, only recognizing there is a problem.
• Apply general rules to specific problems to produce answers that make sense.
• Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
• See details at close range (within a few feet of the observer).
• Listen to and understand information and ideas presented through spoken words and sentences.