Data Analyst - Aveva PI Systems

Join the forefront of innovation at a leading energy company as a dynamic PI Application Analyst! We are on the lookout for a highly skilled professional who thrives on optimizing and maintaining PI applications, bringing excitement to data analysis and contributing to the cutting-edge efficiency of our operations.

Duties and Responsibilities:

·        Provide day-to-day production support for applications, infrastructure, and end user client tools (ex. Datalink, ProcessBook, and PI Vision).

·        Provide performance optimization and system health monitoring in support of compliance with overall health and availability targets for production systems.

·        Provide installation, configuration, and monitoring support for the PI system servers, the application operating systems, interfaces, and client tools on end user workstations.

·        Create, monitor, and provide maintenance for PI system tags.

·        Provide monitoring and maintenance support for system security, deployment of patches, file backups, system restoration, and password management.

·        Perform root cause analysis along with recommending and implementing preventive techniques as required.

·        Develop and maintain effective application technical support documentation including procedures.

·        Support the evaluation of operating system upgrades and changes to support tools, including support testing.

·        Work directly with vendors and IT entities to troubleshoot and resolve issues. Ensure issues are properly documented, classified and escalated as appropriate.

·        Support the analysis of business processes, information gathering, interpreting requirements, developing specifications, and implementing process workflows, including routing and approvals.

·        Participate on project teams to deliver new functionality and to support corporate initiatives.

·        Lead discussions, collaborate and interact with Enterprise Architects, IT Operations, Telecom, and various other business units.

·        Comply with all applicable IT processes and procedures.

·        Champion adherence to human performance practices.

·        Champion adherence to change management processes.

·        Ensure adherence to Service Level Agreement commitments.

·        Interact and provide support for end users including training.

·        Provide periodic 24x7 on-call rotation support.

 

Basic/Required Qualifications

·        Bachelor’s degree in computer science, information technology, engineering, or a related discipline; or five years of related business work experience in lieu of a degree

·        Five or more years of experience with the installation, configuration, and monitoring of Aveva PI System servers, interfaces, and user tools.

·        Five or more years of experience as a system administrator of Aveva PI System.

·        Five or more years of experience with Aveva PI System tag creation, tag monitoring, and tag maintenance.

·        Five or more years of experience with performance optimization and monitoring system health for the Aveva PI System.

·        Three or more years of experience with PI Data Archive, PI Asset Framework, PI Asset Analytics, PI Event Frames, PI Vision, and PI Notifications.

·        Experience with the monitoring and maintenance of Aveva PI System security and the deployment of patches.

·        Experience with Windows system administration (2018, 2016, and 2012).

·        Experience with Active Directory Security.

·        Experience in Microsoft .NET application development.

·        Working knowledge of application development life cycles.

·        Technical knowledge of networks, firewalls, and related hardware and software.

·        Demonstrated ability to lead others in completing complex deliverables.

·        Demonstrated ability to resolve complex technical issues that require significant freedom of action and sound judgment.

·        Demonstrated ability to multi-task effectively, proven self-starter, and demonstrated ability to work with minimum supervision.

·        Demonstrated ability to work with external vendors of software packages and coordinate deliverables between internal and external teams.

·        Demonstrated ability to easily and quickly learn business processes and technical skills to ensure effective project deliverables.

·        Demonstrated knowledge of IT Solution Delivery Life-Cycle processes and the ability to apply solution delivery best practices.

·        Strong experience with documenting procedures and best practices.

·        Strong organization and customer service skills.

·        Strong oral and written communication skills.

·        Strong team player that works well with others.

·        Experience in supporting end users with the use of technology.

·        Passion for quality and excellence.

·        Ability to adapt and learn new technologies quickly.

·        Able to pass NERC background checks.

·        Able to provide periodic 24x7 on-call support.

 

Desired Qualifications:

·        Experience with Python and PowerShell Scripting.