Position Description

Professional Services Change Management Consultant (remote)
Location Atlanta, GA
Job Category Professional Services
Employment Type Regular (Employee)
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Do you want to make a meaningful difference in the quality of healthcare? Omnicell is empowering health systems and pharmacies to radically transform the way they manage medications, so they can achieve the vision of the Autonomous Pharmacy.  Thousands of hospitals, pharmacies, skilled nursing facilities and care homes trust Omnicell to provide continuous innovation.  They need us to deliver solutions to meet the ever-evolving challenges of the healthcare landscape.  We encourage creative problem solving and outside-the-box thinking that only a diverse, well-rounded workforce can bring.

Join us as we build on our powerful combination of advanced automation, predictive intelligence, and expert services to create a safer future for patients—one where medication errors are a thing of the past. You’ll be joining an organization whose culture encourages individual development, rewards intellectual curiosity, and embraces an inclusive environment.  Join our growing company and help shape the future at Omnicell!

Change Management Consultant 

Omnicell has an dynamic opportunity for a Change Management Consultant. You will play a key role in ensuring Omnicell customer engagement projects (change initiatives) meet objectives by increasing customer knowledge, adoption, acceptance and usage.  You will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures, as our customers implement new solution technologies within their organization. 

Responsibilities

  • Collaborate and work across organization (growth, customer success, engineering and product).
  • Work with Omnicell customer senior leaders and executives to help them understand their role as change sponsor. 
  • Use change management process and tools to create a customer strategy to support the adoption of changes when implementing new Omnicell technology solutions.
  • Driving and leading the design, development, delivery and management of Omnicell customer communications.
  • Assess key stakeholders across the client organization for impact analysis and change readiness.
  • Complete change management assessments for Omnicell professional service engagements.
  • Identify, analyze and prepare risk mitigation tactics.
  • Identify and manage potential resistance.
  • Consult and coach professional service project teams and other project members.
  • Create actionable client and Omnicell deliverables for the five change management levers:  communication plans; sponsor roadmap; coaching plan; training plan; resistance management plan.
  • Support and coach senior leaders, managers and supervisors.
  • Integrate and monitor change management activities into project plan.
  • Evaluate and ensure user readiness.
  • Define and measure success metrics and monitor change progress.

Required Knowledge and Skills

  • Must possess a solid understanding of how people go through change and the change process.
  • Excellent active listening skills.
  • Ability to establish and maintain strong relationships.
  • Ability to influence others and move toward a common vision or goal.
  • Forward looking with a holistic approach.
  • Exceptional communication skills, both written and verbal, ability to articulate messages to a variety of audiences.
  • Able to work effectively at all levels in an organization.
  • Must be a team player and able to work collaboratively with and through others.
  • Acute business acumen and understanding of organizational issues and challenges.
  • Knowledge of change management principles, methodologies and tools.
  • Knowledge with large-scale organizational change efforts.

Basic Qualifications

  • Bachelor’s Degree
  • Minimum five years’ experience in a Professional Services Organization
  • Minimum two years’ experience in a Change Management role.

Preferred Qualifications

  • Bachelor’s Degree in Biological Sciences, Engineering or Technology disciplines.
  • Change management certification (example Prosci, CCMP, CPCM).
  • Prior work experience in consulting, project or program management.
  • Healthcare industry experience.

Work Conditions

  • Role will require travel (70%).
  • Work across multiple time zones.
  • Home/remote based role.
  • Extended hours in front of a computer using video technology.

Compensation will vary based on region.  For the state of Colorado only, expected pay is $85K – 93K  Benefits can be found on  www.omnicellbenefits.com.

To protect our employees and those who spend time at our facilities, and as may be required by our customers, Omnicell requires most U.S. employees to be fully vaccinated for COVID-19 or obtain an approved exemption from Omnicell as an accommodation for a disability or sincerely held religious belief or practice.

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Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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