Morrison Foerster LLP, an Am Law 50 law firm with 18 offices worldwide, has an opening for a Billing Service Desk Coordinator within our Financial Operations Department in our Denver, New York and Washington D.C. office.

The Opportunity 

Under general supervision, the Billing Coordinator supports the activities of the Client Accounting team by handling requests received via workflow to produce billing data, reports, and provide answers to procedural questions from internal firm staff and attorneys.

ESSENTIAL FUNCTIONS

Client Service

• Consistently promote and model the Firm’s Client Service Principles in teamwork, work product, and personal interaction.
• Ensure exemplary client service to all internal and external clients; proactively promote client service throughout department and among teams; respond to peer requests with recognition that request serves a client or Firm need.

Billing Service Desk

• Using financial system, department workflows and tools, provides support to the Client Accounting team by reviewing, assigning and completing ad-hoc requests for prebills, inventory reports, invoice copies, and general inquiries.
• Monitors service levels in workflows, ensuring timely responses to requests.
• Reviews Outside Counsel Guidelines for firm clients and documents provisions relating to client billing.
• Achieve a solid understanding of client and matter setups; audit matter setups for accuracy.
• Provides backup to Client Accounting team in covering for absences of team members and distributing prebills during the monthly prebill cycle.
• Assists with audits and reconciliations of financial data, including review and submission of electronic files to clients.

Client Service, Confidentiality, and Safety

• Consistently promote and model the Firm's Client Service Principles in leadership, teamwork, work product, and personal interaction.
• Ensure compliance with the Firm's Information Handling Policy, including safeguarding confidential and personal information, and reporting any suspected breach appropriately and immediately.
• Adhere to the Firm's General Safety Practices and any unique safety practices for department and building.

OTHER DUTIES

• Participate in training and testing for department tools and system upgrades.
• Other special projects and duties as assigned.

Ideal Candidate       

Education and Experience

• Some college experience including coursework in accounting or business preferred; associate’s degree is strongly preferred.
• Prior billing experience is preferred but not required; a strong desire to build a career in legal accounting is required.

Teamwork and Applied Skills

• Strong verbal and written communication skills, ability to communicate effectively and tactfully with peers and internal clients.
• Excellent customer service skills; an ability to determine the nature of a request and answer completely and efficiently, and keeping stakeholders informed on complex requests.
• Knowledge of Microsoft Office programs including Outlook, Word and Excel is required; affinity for learning new software or applications highly desired
• Strong attention to detail; ability to follow instructions with a high degree of accuracy; ability to prioritize tasks.
• Ability to keep observations or viewpoints regarding firm business confidential.

Who We Are

At Morrison Foerster, our culture is defined by our deeds. We’re passionate about what we do. We’re equally passionate about how we do it. We resist hierarchies and operate within a model of respect — for our colleagues, their ideas, and the differences that make us stronger. We encourage you to learn more about who we are, and what we do.

Should you find you’re ready to do the best work of your life, we encourage you to let us know!

Where required by law, salary ranges are stated below. Additional compensation may include a discretionary bonus, overtime as applicable, health/welfare benefits, retirement contributions, paid holidays, and PTO. The range displayed is specifically for positions performed in those cities/states and may vary based on factors including but not limited to the following: local market data and ranges; an applicant's skills and prior relevant experience; and certain degrees, licensing, and certifications

New York salary range: $60k to $76k

D.C. salary range: $50K to $72K 

Denver salary range: $48K to $68K