In this role, you will be responsible for ensuring CDD and KYC for SME account opening are adequately and appropriately done in accordance with relevant guidelines.

Main Responsibilities:

• Review onboarding Customer Due Diligence (CDD) and Know Your Customer (KYC) work submitted by frontline staff to check that proper CDD has been properly done, and sufficient KYC information/ documents are obtained according to relevant guidelines to understand the legitimate reasons for account application and legitimacy of business.
• Appropriately request for further information and supporting documents to support legitimate reasons for account application and legitimacy of business. 
• Propose appropriate changes to KYC process as appropriate according to review findings, comments frontline and issues identified by different control functions.
• Assist to compile management information as appropriate to facilitate review of the quality of KYC.
• Assist to review the relevant procedure manuals regarding on account opening of SME account.
• Analyze the assurance checking result and recommend appropriate operational control measures and enhancements on SME account application process.
• Provide appropriate training to frontline staff on proper conduct of KYC.

To meet the challenge, you should have the following qualifications and attributes:

• Degree holder with at least 5 years’ experience in retail banking operations; or secondary education with more than 10 years’ experience in retail banking operations
• Good knowledge of AML requirements 
• Self-motivation with good interpersonal, communications and presentation skills
• Proficient in PC knowledge
• Good command of both written and spoken English and Chinese

Candidate with less experience would be considered as Assistant Manager