Position Details

Assistant Manager, Centralized Branch Operation
Post Date 01/11/2024
Division Retail Banking
Department/Branch Retail Operations & Control
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Main Responsibilities:  

•  Process centralized operations instructions in accordance with stipulated policies and procedures, and management requirements (e.g. data capturing, document screening, information verification, document filing, conducting internal and external checking).
•   Perform accurately data input, posting of accounting entries and reconciliation.
•   Communicate effectively with internal customer and external customer, if necessary.
•   Full compliance with internal guidelines, legal and regulatory requirement, and management requirements in performing job duties. 
•  Suggest ideas to supervisor/ management with the aim to enhance the overall service quality, effectiveness and efficiency of daily workflow. 
•   Assist in branches enquiries and resolving related issues.
•   Assist with ad hoc projects as assigned.

To meet the challenge, you should have the following qualifications and attributes:

•    University graduate in Business Administration, Finance, Operation Management or other related discipline with 5 years’ retail banking experience; or secondary education with more than 7 years’ experience in retail banking operation;
•    With solid branch operation experience and good understanding of retail banking operations practice;
•    Good interpersonal, communications and presentation skills; 
•    Proficiency in spoken and written Cantonese, English and ideally Mandarin; 
•    Knowledge of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing. 


Please note that only shortlisted candidates will be notified.

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