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WPAOG Job Opportunities


Temporary Memorial Support Assistant

Location: West Point, NY - Herbert Hall
Job Code: 250
# of Openings: 1

Description

Temporary Memorial Support Assistant

The West Point Association of Graduates (WPAOG) is dedicated to furthering the ideals and promoting the welfare of the United States Military Academy (USMA), and to supporting and serving its graduates.  USMA is renowned as the preeminent leader development institution.  The student body, or Corps of Cadets, numbers 4,400 and each year approximately 1,000 cadets graduate and are commissioned as second lieutenants in the U.S. Army.

The West Point Association of Graduates (WPAOG) is seeking a Temporary Memorial Support Assistant. This position reports to the Memorial Support Coordinator. This position is within the Office of Alumni Support.

This position will assist with the day-to-day operations of memorial assistance on behalf of the WPAOG in support of USMA Memorial Services. There are approximately 150 funerals a year at West Point and the busy memorial support season is typically April – November.

As an assistant to and point of contact for Memorial Support related questions, this position will advise and assist bereaved families with (not all inclusive): post access, reception venues, lodging, florists, photography & music, transportation, restaurants, assistance with itineraries and private and commercial tours of West Point.  Must be able to work independently of supervision, exercising sound judgement to meet the needs of the different families. Must be able to deal sensitively with distressing situations.

Responds to daily email and phone inquiries (sometimes these calls may be done during off-duty hours). Coordinates directly with supporting vendors and participating employers regarding Memorial Support. Work hours may vary. Prepares AOG support packet and sympathy card for family.

This position requires proficiency with all Microsoft Office applications and the ability to learn new systems easily. The successful candidate will be able to work on multiple projects simultaneously, and pay close attention to detail. A bachelor’s degree is preferred. Excellent communication and people skills is a must. An empathetic, collaborative, and pleasant working demeanor is absolutely required. At times, work after normal duty hours and on weekends may be required. Familiarity with the United States Military Academy and the military is preferred. We offer excellent benefits and a pleasant working environment.  Salary commensurate with skills and experience.  Please submit cover letter, resume, and letter of reference.

West Point Association of Graduates is an Equal Opportunity Employer

View our website at: www.westpointaog.org





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