Responsible areas include direct support to Bank Confirmation Sections and cross section support to all sections of the Department such as Account Investigation and Document Retrieval.   

Main Responsibilities:

• Perform account information enquiry and prepare reports for Bank Confirmation Service
• Prepare voucher, advice and G/L for banking transaction, fee collection and account settlement
• Ensure all responsible cases can be completed within deadline
• Occasionally rotate to Account Investigation team to support the enquiry from government bodies include but not limit to Hong Kong Police Force, ICAC and Inland Revenue Department
• Perform administrative duties, review and update departmental operations manual/terminal guideline as assigned by supervisor
• Involves in projects and participation in UAT where required

Incumbent Requirements:

• Secondary education or above
• Minimum 1 year experience in banking operations
• Knowledge in bank operations and customer requirements are preferred
• PC literacy is an advantage

(Candidate with less experience will be considered as Assistant)