Main Responsibilities: 

• Perform analysis and MIS report for fraud prevention & investigation
• Monitor incoming & outgoing retrieval & chargeback cases in a proper and timely manner according to the rules set forth by Card Associations
• Support system enhancement and Perform User Acceptance Test (UAT)
• Provide administrative support to the operation of card systems
• Support team / section head and undertake the assigned roles and tasks

 Incumbent Requirements:

• University graduate with minimum 3 years of relevant experience or secondary education with 5 years of relevant experience
• Sound knowledge of Credit Card Fraud
• System/computing administration experience is preferred
• Knowledge of Credit Card Dispute Rules & Regulations will be an advantage
• Good command of spoken and written in English and Chinese