Job Purpose

• Responsible to drive digital adoption and usage of DSI Agent Platform from agent and brokers by promoting DSI digital enablement
• Act as Subject Matter Expert and First Responder on DSI Agent Platform to agents and brokers

Main Responsibilities

• Define, Execute, Monitor and Report DSI Digital Strategy with agents and brokers channel
• Host training session and handling all digital queries from participants to on-board agents and brokers as well as new products and features launch on platform
• Prepare regular digital communications and tips to agents and brokers
• Improve digital experience through gathering feedback from agents and brokers
• Market research on latest and market digital trends
• Assist digital solution design and development with IT team
• Support internal digital enquiries and raise enhancement

Requirement

• Bachelor degree or accredited insurance professional qualification
• Good understanding in general insurance products
• Digital savvy is preferred
• Proficient in English and Chinese
• Self-motivated and able to deliver with minimal supervision
• Independent running workshop and training experience is required
• Strong customer-oriented mindset and skills
• Effective communication skills and high level of integrity