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Officer / Senior Officer, Customer Services (General Insurance) |
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Main Responsibilities:
- Provide quality pre-sale and post-sale services to customers
- Develop the sales of general insurance businesses for the direct channel via inbound and outbound calls
- Ensure the best practice of customer services and maintain excellent services level
- Support bank and alternative channels by providing assistance and operation support
- Establish and maintain good relationship with internal and external stakeholders and customers
- Manage necessary renewal procedures and documentation with well time management
- Comply and fulfil the internal and external control standards and regulations
Requirements:
- Post-secondary or above
- 3-5 years sales and customer services experience, preferably in general insurance industry
- Acquired relevant insurance licenses (I&II)
- Good insurance product knowledge, knowledge in medical insurance and advantage
- Good customer services and communication skills
- Good command of both written and spoken English and Chinese
- Calm composure and detail-oriented
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Please note that only shortlisted candidates will be notified.
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Log in (for returning applicant)
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New Registration (for new applicant)
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