Assistant Manager, Operations Support

Reporting to the Manager, Operations Support, you will be responsible for monitoring and supervision to service of Account Opening, Autopay, FPS, MPF, Paper & Electronic clearing, Payment Collection, Transaction Processing and Fixed Deposit.


  • Process the account opening applications compliant with internal policies and local regulatory requirements;
  • Conduct KYC (Know Your Client) /CDD (Customer Due Diligence) / AML (Anti-Money Laundering) review on new client relationships;
  • Perform checker role for account opening customer system data input;
  • Assist with ad hoc projects as assigned;
  • Perform back-up function to Operations Support teams.

To meet the challenge, you should have the following qualifications and attributes:

  • Degree holder or above;
  • At least 5 years banking experience with 2 years supervisory level, preferably in operations with emphasis on centralized processing and management function. Experience in Branch operations is an advantage;
  • Knowledge of banking operations procedures, general banking products & facilities and customer requirements;
  • Experience in handling sensitive information and knowledge of KYC/CDD/AML requirements;
  • Able to work independent and under pressure;
  • Good communication and interpersonal skills;
  • Self-motivated with analytical mind.

Candidates with less experiences will be considered as Senior Officer.


Please note that only shortlisted candidates will be notified.

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