Position Description
Job Duties:
Find your best job yet! The City of Virginia Beach is recruiting for a Planning Aide I to join the Permits & Inspections division of the Planning & Community Development Department.
This position will join a team of frontline customer service experts managing the permitting process for a variety of different trades.
Duties of this position include, but are not limited to:
- Meet and greet homeowners, contractors, consultants and staff in person at the Permits and Inspections front counter.
- Answer multiple phone lines having the ability to provide and interpret information regarding permitting and inspections processes and procedures.
- Scan and upload applications, associated plans and letters to permit file.
- Research information such as State Contractor and Business License in compliance with permit issuance as allowed by the Virginia Uniform Statewide Building Code.
- Assist in gathering information for FOIA requests.
- Perform clerical and routine administrative work as assigned.
- Assists with other activities as assigned by supervisor or division head.
The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and Paid-Time-Off.
Official City Job Description:
Working Conditions:
https://workingcondition-summary-prod.s3.amazonaws.com/B.001810.1.pdf
Minimum Requirements:
MINIMUMS:
Requires high school or GED or any equivalent combination of experience and training which
provides the required knowledge, skills and abilities.
Special Requirements:
All employees may be expected to work hours in excess of their normally scheduled hours in
response to short-term department needs and/or City-wide emergencies.
Additional Requirements:
DMV Transcript: Not Required
CDL: Not Required
DOT History: Not Required
CPS Check: Not Required
Physical: Not Required
Respirator: Not Required
Polygraph Review: Not Required
Psychological Screening: Not Required
Attachments Required: Resume
Preferences:
Excellent communication skills both verbally and in writing.
Exceptional customer service skills both over the phone and at a front counter.
Skill in use of computers, including Microsoft Office Suite, SharePoint, etc.
Ability to understand and follow processes and procedures in a timely manner.
Experience working for municipal government.
Experience working at a front desk for a construction office and/or a cashier.
Experience with office equipment (printer, scanner, etc.)
Special Instructions:
- Please provide a detailed application and resume supporting your experience as related to the duties and preferences advertised.
- Please complete the application in its entirety and include your resume if required by the posting.
- Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process.
- You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, please take a screen shot or print using your browser's printing capability.
VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.
Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.