Position Description
Job Duties:
The City of Virginia Beach Department of Human Services is seeking a Residential Services Administrator to provide leadership, oversight, and operational management for residential services that support individuals with intellectual and developmental disabilities. This includes managing intermediate care facilities, waiver-funded group homes, and supported living programs. The administrator ensures that services are person-centered, compliant with regulations, and aligned with best practices in developmental services; is accountable for the quality of care, staff performance, fiscal stewardship, and the health and safety of the individuals served across multiple residential settings.
Essential Duties and Responsibilities:
Provide strategic and day-to-day operational leadership for ID residential programs, including Intermediate Care Facilities (ICFs) and waiver- funded homes.
Develop and implement policies and procedures regarding the operation of all residential services
Ensure compliance with federal and state regulations, licensing standards, Medicaid guidelines, and agency policies.
Oversee the development, implementation, and monitoring of person-centered plans and active treatment strategies in accordance with ICF ID and Home and Community-Based Services (HBS) waiver requirements.
Supervise program managers and other key personnel, providing coaching, performance evaluations, and opportunities for professional development.
Manage the program budget, staffing patterns, and resource allocation to ensure cost-effective service delivery.
Foster a culture of dignity, inclusion, and respect for the rights and preferences of the individuals served.
Act as a liaison to families, guardians, oversight agencies, and other stakeholders.
Coordinate with clinical, medical, and behavioral health staff to ensure integrated care and continuity of services.
Respond to emergencies and participate in an on-call rotation as needed.
This position requires travel between various residential locations, with potential evening or weekend responsibilities. The administrator must be able to respond to emergencies and provide support to program staff in diverse settings.
The City offers a generous benefits package which includes health, dental and life insurance, retirement, and savings plans, maternity/paternity and parental leave, Holidays and paid leave.
Official City Job Description:
Working Conditions:
https://workingcondition-summary-prod.s3.amazonaws.com/B.006950.3.pdf
Minimum Requirements:
MINIMUMS: Requires a Bachelors degree in a Human Services field such as Psychology, Sociology, Social Work, or related field and seven (7) Years of experience in a community setting serving intellectually or developmentally disabled individuals, and associated with positions such as Clinical Director, Senior Clinician, or Clinical Supervisor OR a combination of education (above the high school level) and/or related experience equivalent to eleven (11) years.
SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. As a City Manager appointee, this position serves at the pleasure of the City Manager and is not considered part of the merit service as defined in City Code, section 2-75
Additional Requirements:
DMV Transcript: Required
CDL: Not Required
DOT History: Not Required
CPS Check: Required
Physical: Required
Respirator: Not Required
Polygraph Review: Not Required
Psychological Screening: Not Required
Attachments Required: Resume
Preferences:
Seven (7) or more years of experience working with adults with developmental disabilities.
Experience working in a Developmentally Disabled residential setting
Experience supervising
Experience with program management
Experience managing a budget
Special Instructions:
This position is open until filled. Applications will be reviewed regularly and the position will close to applicants once a selection is made.
As a City Manager appointee, this position serves at the pleasure of the City Manager and is not considered part of the merit service as defined in City Code, section 2-75
- Please complete the application in its entirety and include your resume if required by the posting.
- Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process.
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VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.
Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.