Position Description

Change Lead
Location(s) *Flexible, AB - Calgary, BC - Vancouver, MB - Winnipeg, NS - Halifax
Employment Category Regular Full-Time
Close Date 28/09/21
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Position Overview

Number of Positions: 1

Language: This role operates in English.

Work Model: Temporarily Remote (due to COVID 19)

Additional Information:
The work location for this role is flexible to Vancouver, Calgary, Winnipeg,Toronto, and Halifax.

As a wholly owned subsidiary of the Cooperators General Insurance company, Sovereign Insurance believes your experience matters. This is our promise to not only our clients but to our employees as well, because we know the strength of our company starts with our people. The smart, curious and collaborative people who bring their whole heart and passion to work each day. But you can’t pour from an empty cup; we take care of the well-being of our people so that they are inspired to protect Canadian businesses and the lives, families and communities we impact. Join us and begin shaping your experience at Sovereign.

Sovereign is looking for an experienced Change Lead to play a key role in supporting change that will be introduced through the Compass Program which will support the development and implementation of a new policy administration system. The Compass Program is multi-year program that is a critical piece to Sovereign’s 4-year strategy.  The successful candidate will be responsible for the development and coordination of business readiness and change management initiatives. The Change Lead will collaborate with various program team members and stakeholders to ensure change is delivered effectively through the application of consistent methodology and tools.


What you’re responsible for:

  • Responsible for the development and execution of the change management and business readiness strategy and plans across the program leveraging consistent framework and methodology.

  • Supports the communication and training within the Compass Program.

  • Identifies the enterprise interconnections as well as the key stakeholder groups that are impacted across multiple change initiatives within the program

  • Facilitate, identify and/or recommend actions and activities to drive faster adoption, greater utilization and higher proficiency on the changes impacting employees in the organization such that business results are achieved.  Reports and communicates status to the sponsor of the change initiative. 

  • Identify gaps in roles and responsibilities to support the required business outcomes and the activities identified to prepare and deploy. 

  • Identifies risks related to implementation anticipating and managing readiness issues and facilitating solutions, in conjunction with impacted teams.


What to expect:

  • Occasional travel will be required to attend meetings or conferences

  • Keyboard and Sitting for Extended Periods


To be successful:

  • Has an innovative mind and the ability to influence change, with primary focus on program needs.

  • Exceptional communication skills, both written and verbal to clearly convey messages to a variety of audiences and explore diverse points of view.

  • Must be a team player and able to work collaboratively with and through others and an ability to establish and maintain strong and trusting relationships.

  • Acute business acumen and an understanding of the program goals, guiding principles and benefits. 

  • Has strong analytical and organizational skills.


To join our team:

  • 3-5 years of proven change management lead experience.

  • Insurance industry experience preferred, with knowledge of insurance business operations, practices and systems.

  • Has obtained or is working towards a Change management certification (PROSCI Accreditation) would be preferred.

  • Post-secondary degree in business administration or related field, or comparable experience.


What we offer:

  • The opportunity to take on challenging work and contribute your expertise, creativity, and passion in meaningful ways.

  • A comprehensive total rewards package, including competitive salary, bonus, paid time off, pension and benefits.

  • A holistic approach to your well-being, with physical and mental health programs and flexible work options.

  • The opportunity to work on an inclusive team who inspire each other to explore and achieve what’s possible.

  • An organizational commitment to sustainability and charitable giving; positively impacting the social, environmental and economic well-being of Canadian businesses, families and communities.

Interested in applying?

Click 'apply now' to submit your current resume and cover letter. Tell us a bit about yourself, your professional experience and how you think you can make a difference at The Co-operators. We look forward to learning more about you and we welcome you to follow us on LinkedIn and Twitter. #BETTERCAREER

The Co-operators values a diverse, equitable, and inclusive work environment, and we're committed to meeting the needs of persons with disabilities during the recruitment process. If you are contacted for an interview and require an accommodation, please contact the hiring manager.

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