CRST The Transportation Solution, Inc. is Delivering Promises and Driving Success to Ensure Everyone Has What's Needed to Live and Thrive. Today, more than ever, we are looking for talented individuals who will help us bring this vision to life.
Do you have a passion for supporting customers in a call center environment? Do you want to work for a company that focuses on career advancement opportunities for strong performers?
We are currently working to fill a class of seven every two weeks for upcoming start dates. It is a full-time role with benefits and paid time off. This is an entry-level hourly position.
This is the first level of four levels. Career advancement in the role is encouraged by leadership!
Hours for the role are four workdays with the hours of 11:30 am – 8 pm and one eight-hour shift on the weekend. Other shifts may be available upon request.
Job Summary: The Customer Service Associate I position is primarily responsible for the processing of inbound and outbound calls, scheduling appointments & resolving scheduling issues. This position will also be responsible for ensuring a quality customer experience throughout the entire installation process.
Essential Duties and Responsibilities:
CRST is an EOE. Candidate subject to successful completion of pre-employment background and drug testing.
The CRST core values: Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors and Communities.
EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Offers of employment are contingent upon successful completion of a background check and drug test.