CARE is an international NGO with local staff and community partners in 100 countries. We create local solutions to poverty and inequality and we seek dignity for everyone every day and during times of crisis. These solutions have a broad range, from disaster response to food and nutrition to education and work for women and girls to healthy mothers and children. CARE puts women and girls at the center of everything we do because when they have equal access to resources, they lift their families and communities out of poverty. Our staff live where they work, which makes us effective at understanding the challenges they face. We’ve been doing this for 75 years, since World War II. It started with the world’s first CARE Package® of food for the post-war hungry in Europe. Our work today is as important as ever, we believe that poverty and inequality are historic injustices that we can end within a generation, for good. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us, and Fight with CARE.
Work Location : US - Atlanta, GA Type of Post : Not Applicable
Other Possible Location : Funding : APPROVED
Expected Travel : up to 10% Type of Contract :
Language Requirement : ENGLISH Application Deadline :
Employee Duration : Active Full-Time
CARE USA seeks to grow increase our community of engaged supporters by continuously improving our capacity to customize our communications and opportunities in ways that appeal to their interests and drive greater loyalty. As part of this growth strategy CARE needs to build greater supporter retention among stakeholders. To achieve this CARE is looking to aggressively grow its capacity to provide a donor/supporter centered experience. Towards that end, CARE seeks a Salesforce Architect who will function as solution architect, analyst, administrator, and subject matter expert. This role is based in Atlanta and will provide technical expertise and drive data driven decision making.
CARE’s Salesforce Marketing Automation Specialist will work with a cross section of employees from across the organization based in DC, Atlanta and globally and will have a hands-on role in the ongoing technical maintenance of the platform while helping build and then support the execution of our digital marketing programs using Marketing Cloud. This is a hands-on role on a small but growing team, and the candidate will need to be comfortable shifting between tactical email sends, data analysis, and building then implementing a roadmap for growth.
Responsibilities:
Salesforce Marketing Automation Specialist and Campaign Management SME
This person will provide expertise in marketing automation processes and campaign management and manage ongoing Marketing Cloud implementations, troubleshoot system errors and provide user support. Additionally, the position will support the development and execution of marketing, fundraising and advocacy programs that use Marketing Cloud and Salesforce apps such as Email Studio, Automation Studio and Journey Builder.
Data Management and Analysis
This position will track, maintain, monitor and analyze broader campaign performance data for CARE’s marketing team including: Owned (web, email, social), Earned (PR & Influencer) and Paid marketing efforts.
System Administration
The Salesforce Marketing Cloud Architect is responsible for maintaining the integration between Salesforce and Marketing Cloud. They will provide ongoing support with all Administrator functions.
General Responsibilities/Project and Relationship Management
Qualifications:
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There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Some examples of these fees are placement fees or immigration processing fees. CARE does not use recruiting or placement agencies that charge candidates an up-front fee of any kind. Occasionally, CARE does employ recruiting or placement agencies to help us identify candidates for specific employment within CARE. If you’re contacted by a legitimate recruiting or placement agency, there should be no charge to you. If you suspect that you have been a victim of fraud from someone purporting to be CARE, please contact us at legal@care.org.
We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. If you’d like more information about your EEO rights as an applicant under the law, please click here.