Position Description

Food & Beverage Supervisor (Part-Time)
Location Lakeside Hotel Casino & RV Park, Osceola, IA 50213
Req # 5071
# of openings 1
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At Lakeside, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. We are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere.

SUMMARY: Responsible for supervision of daily restaurant, banquets and bar operations and staff to ensure excellent guest service and satisfaction. Execute plans towards achieving Food & Beverage goals as outlined by the Director of Hospitality.

EXPECTED CONTRIBUTIONS - Other duties may be assigned:

  • Work with the Director of Hospitality on employee coaching, counseling and discipline.
  • Track, log and impose proper discipline levels to all staff regarding performance and attendance standards.
  • Manage food & beverage daily shift to include FOH restaurant, banquet, bar and casino beverage operations.
  • Assist/manage banquet operations including set up/service/tear down as needed. Communicate with the Director of Hospitality on purchasing requests.
  • Assists with or prepares weekly orders for F&B FOH Food Orders, Bar/Beverage Products and F&B operating supplies.
  • Assists with and manages Food (Costs-of-Goods-Sold), Beverage (COGS), Labor (Payroll) and other Controllable Expenses/Costs.
  • Assists with, prepares weekly FOH staff work schedules including banquet scheduling needs.
  • Assists with all F&B Hourly Staff duties as needed.
  • Pitches in to ensure operational success when needed.
  • Directs BOH staff in the absence of Back-Of-House supervisor / leadership.
  • Practices responsible alcohol service to including properly ID’ing.

SUPERVISORY RESPONSIBILITIES: Direct supervision of all FOH Food & Beverage staff including Cashier/Hosts, Bussers, Food Servers, Bartenders, Barbacks, Banquet Staff and secondary supervision of kitchen staff.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All employees must be knowledgeable of all Company policies and procedures, including fire and safety regulations.

EDUCATION and/or EXPERIENCE: High School Diploma, GED or Equivalent required. 

LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must be able to obtain and maintain an Iowa Gaming License.

DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

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