Position Description

Lead Facilities Housekeeper
Location Lakeside Hotel Casino & RV Park, Osceola, IA 50213
Req # 5067
# of openings 1
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At Lakeside, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. We are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere. Our hotel is a luxurious getaway located on West Lake. Our 150-room hotel features a host of amenities including an outdoor amphitheater, fitness center, free Wi-Fi, and breathtaking lakefront views. We also offer  a unique camping experience at our RV Park. Lastly our guests enjoy hot casino action enjoying our Gaming amenities which include Blackjack, Craps and the newest slot machines!

SUMMARY : To assist in supervising the Public Area Housekeeping Team on a specific shift and maintain cleanliness in the facility.          


  • Responsible for shift functions including personnel assignments.
  • Understanding and following proper procedure for radio usage.
  • Cleaning of facility including dusting, pick up, dumping ash trays, vacuuming, dumping garbage and cleaning windows.
  • Heavier cleaning to include extraction, cleaning high windows, tile floor care and ceramic floor care.
  • Independently cleaning assigned areas.
  • Observing and identifying spots, stains or spills and cleaning them in an efficient manner.
  • Communicating with Housekeeping Supervisor regarding employee issues or directives.
  • Assists Guests with any questions they may have or requests.
  • Maintain an open line of communication with Supervisors and Managers concerning all Housekeeping and Guest Service related issues.
  • Maintains a positive and professional demeanor during all interactions with fellow Team Members, Guests and Vendors.
  • Ability to accept performance feedback in a professional manner.

EDUCATION/EXPERIENCE: Previous experience in housekeeping or environmental services in a similar casino/hotel environment preferred.

LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must be able to obtain and maintain and Iowa Gaming License.

EMPLOYEE BENEFITS INCLUDE: PTO and Paid Holidays, All Breaks Are Paid, Health, Dental, Virtual Doctors Visits, Vision, 401K with Company Match, Free $25K Life Insurance Policy, Employee Discounts, Team Celebrations and Awards and more...

DISCLAIMER:  This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 

Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 

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