Position Description

Lead Security Officer
Location Lakeside Hotel Casino & RV Park, Osceola, IA 50213
Req # 5011
# of openings 1
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At Lakeside, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. We are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere.

The Security Lead Officer is responsible for assisting the Shift Manager direct the shift. Functions as an Officer and Hourly Supervisor. 


  • Patrols assigned areas and assists guests and team members as needed.
  • Examines doors, windows, gates, etc. to ensure they are secure.
  • Enforces company policies as they pertain to guest and team member conduct on the premises.
  • Watches for and reports irregularities such as fire hazards, unlocked doors, etc.
  • Works as Shift Manager / Supervisor as needed. 
  • Trained in First Aid, BLS and AED.
  • Responds to all emergencies such as fire, injuries, property damage, etc.; investigates and completes reporting the same.
  • During serious emergencies, may be assigned to assist in the evacuation of the facility.
  • Observe departing personnel to guard against theft of company property.
  • Escorts casino team members during pit drops, slot drops, jackpot verifications, fill verifications, pit fills/credits, etc. Transports chips, currency/coin and tokens to the different requesting tables/booths.
  • Accepts, logs and stores lost and found articles.
  • Apprehends (if appropriate) individuals who are observed to be engaged in criminal activity and detains these individuals until they can be turned over to law enforcement authorities.
  • Attends and provides testimony in court when required.
  • Responds to verbal and/or physical altercations throughout the property and applies appropriate measures to resolve the situation.
  • For physical altercations, employs the minimum amount of force necessary to restrain any and all involved.
  • Initiates formal evictions of disorderly persons when directed by a supervisor.
  • Responds to requests for medical assistance when required and renders first aid consistent with company policy and the individual officer’s skill level and medical certification.

EDUCATION/EXPERIENCE: High school diploma or GED required. Security, law enforcement or military experience preferred. 


  • Must be able to obtain and maintain an Iowa Gaming License
  • Must have valid driver's license- clean driving record.
  • Must be able to achieve CPR certification wihtin 30 days. 

EMPLOYEE BENEFITS INCLUDE: Health, Dental, Virtual Doctors Visits, Vision, 401K with Company Match, Free $25K Life Insurance Policy, PTO and Paid Holidays, All Breaks Are Paid, Employee Discount Network, Team Celebrations, Awards and more...

DISCLAIMER: This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 

Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

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