We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose. 

We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it’s a state of mind. 

We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Middleware Administrator for a Full-Time position.

Job Overview:

Technical proficiency in two of the three skill areas listed below is required:

• Middle Tier Administration (Primary Focus Area)

The successful candidate will support client-implemented middle tier technologies, including web and application servers, containers and container management technologies, messaging technologies, cloud platforms and services, automation tools, scripting languages, and monitoring tools.
Current technologies in use include: Apache Tomcat, WildFly, Oracle Fusion Middle Tier (OFM), IBM WebSphere, Apache HTTP, Kubernetes, Docker and other container technologies, IBM MQ, Kafka, Zookeeper, RedHat OpenShift, RedHat 3scale, Ansible, Google Cloud Platform, Microsoft Azure, Linux shell scripting, Microsoft PowerShell, JYTHON, AppDynamics, Zabbix, SolarWinds, Neustar, and Splunk.

• Unix/Linux Server Administration

The successful candidate will administer servers running Unix and/or Linux in a large, multi-datacenter environment. They are expected to regularly exercise independent judgment and a high level of analytical skill in solving complex technical problems in the Linux Server and Virtual ESX environment.
This individual will serve as the focal point for problem resolution by interacting with client employees and multiple equipment and application vendors to ensure proper application installation, operation, and problem resolution. They will also provide training and mentorship to other Linux Administrators as needed and are expected to work independently with minimal oversight.

• Windows Server Administration

The successful candidate will perform complex functional activities in support of servers running the Windows Server operating system. They will be expected to regularly exercise independent judgment and high-level analytical skills in solving complex technical problems in the Windows Server and Virtual ESX environment.
This individual will serve as the focal point for problem resolution by interacting with client employees and equipment/application vendors to ensure proper application installation, operation, and problem resolution. They will also serve as a trainer and mentor to other Windows Administrators and are expected to work independently with minimal direction.

List of Tasks to Be Performed:

• Provide day-to-day incident and deployment support of multiple server operating systems, including Unix, Linux, and Windows. This includes on-site and remote administration, user support, performance monitoring and tuning, and capacity planning.
• Provide day-to-day incident and deployment support of middle tier applications, including web and application servers, containers and container managers, messaging technologies, cloud platforms and services, automation tools, scripting languages, and monitoring tools.
• Manage incident response via the client's ServiceNow application in accordance with published Change Management Service Level Agreements (SLAs).
• Perform a technical leadership role in incident response, maintenance, documentation, and support of a large, complex, distributed server environment.
• Perform a technical leadership role in incident response, maintenance, documentation, and support of a large, complex, distributed database environment.
• Perform a technical leadership role in incident response, maintenance, documentation, and support of a large, complex, distributed middleware environment.
• Develop growth plans as needed to ensure the hosting environment can support projected application growth.
• Develop and implement procedures that support proactive problem detection and avoidance, including disaster recovery planning and implementation.
• Create and maintain project plans in accordance with client standards and keep management informed of critical failures or potential missed milestones.
• Work with Program Managers, Project Managers, Engineering staff, client staff, and vendors to manage projects, drive outcomes, and lead teams.
• Analyze and resolve complex hardware and software issues.
• Assist the client development community in performing tests and implementing software, additions, and changes.
• Develop and implement operational management processes and procedures.
• Track inventory and complete/provide documentation required for deploying servers.
• Use alert monitoring tools selected by client management.
• Use systems management and software distribution tools selected by client management.
• Use security management systems and support backups and restores of data and application code.
• Escalate unusual or unexpected findings to the client.
• Provide system status reports to users and managers upon request.
• Provide weekly status reports and maintain records of hours worked on projects.
• Use change and case management procedures as required.
• Provide action plans for the resolution of any detected faults.
• Perform isolation testing of problematic equipment and/or software.
• Document all solutions to problems and maintain application guidelines and issue logs.
• Provide reports to client management detailing solutions found.
• Provide and implement escalation processes and procedures.
• Follow the quality assurance program defined by client Management.
• Provide on-site system or application support for deployment/installation as required.
• Interact with all client functional groups to accomplish objectives.
• Create and update computer-based documentation and ticketing systems to document equipment configurations, track changes/problems, and compile performance data.
• Provide assistance, training, and knowledge-sharing to users and other administrators.

• Maintain leadership qualities and a professional attitude consistent with the standards of the client.

   

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile: 

We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More

NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

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