ISS SOLUTIONS

Who are we and what do we do? 

ISS Solutions is an industry leader in clinical engineering services, providing solutions that help healthcare organizations provide high quality patient care through timely, accurate, and cost-effective delivery of clinical equipment services. Additionally, our services help clients meet regulatory requirements and contribute positively to their bottom line. 

About our Culture

ISS Solutions' culture is what differentiates us from our competition. We look for talented, hardworking, goal-oriented individuals who are eager to learn, grow and who demonstrate a can-do attitude to overcome. 

Position: Director, Imaging Technology

JOB SUMMARY: 

Builds and leads imaging services for ISS Solutions. Directs, implements and evaluates imaging equipment repair and maintenance activities that produce revenue and profit. Responsible for strategic and financial planning. Directs, implements, and evaluates activities for effective, efficient, and profitable service delivery. Responsible for facilitating and driving a continuous process for identification and implementation of operational performance improvements within various functions. 

MAJOR DUTIES AND RESPONSIBILITIES:

• Develops an annual budget following corporate guidelines to assure profitability of assigned accounts. 
• Reviews profit and loss statements on a monthly basis, anticipates change and adjusts operations as required to assure optimum technical and fiscal performance.
• Maintains records of work assignments, accumulates and collates workload data, prepares and submits monthly reports, develops and implements equipment performance metrics as required.
• Meets periodically with client liaisons to assure quality of service provided and makes needed changes in agreement. Establishes performance measures based on clients needs, measure and improve performance as needed. Conducts periodic reviews of service performance and presents the results to clients. 
• Represents ISS Solutions during meetings and regulatory agency inspections at client facilities.
• Participates in new program development, solving common problems and development of new procedures. 
• Manages inventory of repair parts, tools, capital test equipment and materials. Assures appropriate calibration of test equipment at equipment intervals. 
• Approves expenditures for vendor service support, issues credits against client invoices when needed and forwards all non-routine requests for materials, training, etc. for approval as needed.
• Ensures the quality of repair, preventative maintenance and performance checks accomplished by technical staff. 
• Assures that effort accounting reports, equipment service reports, receiving/return to vendor reports, outside service reports, inventory control forms, and all other documents required in day-to-day operations are properly filled out, processed and forwarded in accordance with established corporate policy.
• Conducts performance and salary reviews with the staff supervised.
• Identify staff training needs, develop or assist with development of training programs to meet needs; implement programs and evaluate effectiveness. 

EDUCATION AND/OR EXPERIENCE:

• Must have 8 years' experience in servicing imaging equipment in a healthcare environment.
• Must have 10 years' experience in management.
• Completion of a two-year Associate's degree program in Biomedical Equipment Technology or military equivalent. 

Benefits

Our benefits package is designed to attract, retain, and motivate high caliber professionals in support of the mission and goals of ISS Solutions. We offer a full array of benefits that add value to your compensation package and protect you and your family. This includes medical/dental insurance, paid holidays, and paid time off, which provide for personal well-being. In addition, we offer a 401k with a generous company match, company paid short and long-term disability, life insurance, and flexible spending accounts that help to contribute to your financial sercurity. 

The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements considered necessary to successfully perform the job. 

ISS Solutions no longer hires applicants who use tobacco products, including cigarettes, cigars and chewing or smokeless tobacco. Applicants will be screened for nicotine as part of the pre-employment process. Nicotine will be part of the urine drug screen. Applicants who test positive for nicotine will not be offered employment. Applicants who test positive may re-apply for jobs within 30 days.