About Houston-Galveston Area Council 

The Houston-Galveston Area Council is one of the largest regional planning commissions in the country with a diverse service area of 13 counties and more than 7 million people. We are the pulse of our region addressing issues that cross city limits and county lines every single day.  

We make decisions that affect our transportation system, ensure the safety and well-being of our seniors, connect people to jobs, help families recover from natural disasters, preserve water quality for our children, and so much more. We work to make the region a great place to live, work, and thrive. 

What will I be doing?

ü Package, process, and service loans in the H-GALDC portfolio.

ü Conduct basic underwriting and credit risk analysis for individual loans and the loan portfolio.

ü Identify, request, and monitor all required documents from lenders and business owners, ensuring compliance with regulatory policies, internal procedures, and loan terms.

ü Examine loan applications for completeness, accuracy, and validity from origination through closing.

ü Assign credit risk scores using sound underwriting principles.

ü Document and track new loans, extensions, modifications, and liquidations through each required stage, maintaining both electronic records and hard copy files.

ü Process collateral filings and extensions, resolve rejected payments, calculate prepayment penalties, and prepare loan release paperwork.

ü Provide administrative and reporting support including tracking and performance reporting.

ü Communicate with borrowers, lending institutions, vendors, consultants, and internal team members, ensuring excellent customer service and accurate account management.

ü Respond to inquiries about loan balances, payments, insurance requirements, and process updates.

ü Provide staff support for Board and loan committee meetings, including preparing materials, correspondence, agendas, minutes, and overseeing corporate nominations.

Key Qualifications

ü Bachelor’s degree in Accounting, Business Administration, Finance, or a related field of study.

ü Three (3) years of experience in commercial lending, servicing, and/or loan processing.

ü Knowledge of underwriting principles, loan process management, and experience with loans at risk.

ü Ability to read and interpret financial documents such as credit reports, tax returns, balance sheets, and bank statements.

ü Proficient in Microsoft Office and loan tracking/servicing systems.

ü Strong customer service skills, with the ability to communicate effectively and build positive relationships with small business and commercial clients.

ü Excellent organizational and time management skills, with the ability to manage multiple loan applications and servicing tasks simultaneously.

Do you have… 

ü Bachelor’s degree with an internship in an applicable academic discipline or related field of study  

ü Less than 1 year of experience working with local government, nonprofit programs, school or in job related duties   

Preferred Qualifications

ü Five (5) years of experience in servicing and/or processing loans.

ü Familiarity with SBA lending policies and evaluating credit reports and appraisals.

ü Expertise in specific loan products, such as commercial real estate loans, SBA loans, or equipment financing.

ü Industry Experience: Experience working in a financial institution, credit union, or similar environment, with a focus on small business and commercial clients.