Insurance Consulting Manager

Job Level: Manager  

Job Location: On-Site/Hybrid - (Must be local to New England area)

Travel Expectations: 0%

Job Classification: Full-Time

Join Centric Consulting – A Culture You’ll Love

At Centric Consulting, we've cultivated a unique approach to business.  Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry – celebrating individuals, collaboration, and lifelong friendships.  

Centric Consulting is seeking an Insurance Consulting Manager to lead client-facing project delivery while cultivating strong executive relationships that drive long-term partnership and business growth. This role blends insurance domain expertise, project/program management, and strategic client engagement to help our insurance clients modernize operations, improve customer experience, and deliver transformational initiatives.

In this role, you will: 

Project & Delivery Leadership 

• Understand client strategies, challenges, and business objectives, and translate them into actionable project goals. 
• Lead the delivery of complex insurance projects, from planning through execution and implementation - ensuring alignment with client strategic priorities. 
• Oversee delivery of detailed project plans, workstreams, timelines, and budgets to ensure successful execution. 
• Monitor project metrics and proactively address deviations in quality, cost, scope, or schedule. 
• Direct and mentor project team members, providing timely feedback and promoting high-quality delivery and client satisfaction. 
• Lead custom software development or integration projects and guide teams through all phases of the SDLC (planning, requirements, development, testing, deployment). 

Client Relationship Management & Business Growth 

• Build trusted advisor relationships with client partners and executive sponsors. 
• Proactively identify opportunities to expand engagement and support account growth. 
• Support proposal development, including solutioning, SOW creation, and pricing strategy. 
• Serve as a steady, adaptable presence in challenging situations, helping clients navigate change and uncertainty. 

Insurance & Technical Expertise 

• Analyze existing business and technical processes, identify improvement opportunities, and develop innovative solutions tailored to insurance clients. 
• Apply deep knowledge of P&C, Life, or Specialty Insurance operations to guide solution design and delivery.  
• Provide insights into industry trends, regulatory impacts, and modernization opportunities. 
• Leverage knowledge of Policy Admin Systems (Policy, Billing, Claims) and related insurance technologies.

Who You Are: 

• Deep understanding of the Insurance industry, including current issues, modernization trends, and best-practice solutions. 
• 10+ years of project management experience, including 6+ years within the insurance sector—preferably in a consulting or internal strategy/transformation role. 
• Experience working across business and technology functions (e.g., Data & Analytics, Process Improvement, RPA, Project Management). 
• Strong experience in Property & Casualty insurance across the end-to-end policy life cycle. 
• Hands-on experience with Policy Administration systems (Policy, Billing, Claims). 
• Passionate about helping insurance clients transform their business through technology and operational excellence. 
• Executive-level written and verbal communication skills, both internally and with clients. 
• Broad awareness of industry trends, market forces, and emerging technologies. 
• Bachelor’s degree or equivalent experience.

Total Rewards:  

We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.      

• Remote and Hybrid Work
• Time Off When You Need It
• Benefits That Flex
• Professional Development  

While benefits eligibility may vary for roles that are not full-time, we provide unique opportunities for growth, skill development, and more.  Regardless of your role, you’ll be part of a collaborative environment where every team member contributes to our shared success.  

Discover more about our benefits by exploring additional details here benefits. 

Who We Are: 

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what’s best for businesses.  Now numbering more than 1,400 employees in the U.S. and India, we’re committed to solving clients’ toughest problems and delivering on our mission of providing unmatched experiences.   

Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use — it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.  

What Makes Centric a Great Place to Work? 

We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bring our mission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential.  We are proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws.  

Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process. 

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