About

Solairus is a US-based private aviation services company whose core business is assisting aircraft owners with the safe, reliable, and efficient management and operation of their aircraft. Our charter and management services are customized to meet the client’s individual travel and financial requirements, and to support their flight operation with the highest standards of safety and personalized service, regardless of the location of the aircraft.


HOURS

Sunday | Open 24 Hours

Monday | Open 24 Hours

Tuesday | Open 24 Hours

Wednesday | Open 24 Hours

Thursday | Open 24 Hours

Friday | Open 24 Hours

Saturday | Open 24 Hours

365 Days a Year

PHONE

800.359.7861

EMAIL
charter@solairus.aero

LOCATION
201 1st Streeet
Petaluma, CA 94952

Location


IT Specialist

Department: IT   Aircraft Type:
Location: Solairus Petaluma Headquarters    

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Description

We are looking for a well-rounded and flexible individual to add to our support team. We are looking for someone with strong IT and problem-solving skills who enjoys helping others and the organization with a wide variety of IT support needs. This in an entry-level position and is an ideal role for someone with a strong interest and ability to learn new technologies and quickly apply them.

Responsibilities:

  • Supporting the day-to-day operations of our organization
  • New hire onboarding and off-boarding
  • Account provisioning and de-provisioning
  • Troubleshoot laptops and desktops; remotely and onsite
  • Troubleshooting iPads, iPhones, Android phones, and other mobile equipment
  • Develop skills and expertise with new technology, software, and hardware in a dynamic environment
  • Collaborate with Director of IT Support on longer term projects (i.e. upgrades, hardware changes), as well with other IT members on broad IT projects
  • Comprehend and apply technical information, and present it to others in a non-technical manner
  • Other duties as assigned

Qualifications and Requirements:

  • Personable, professional demeanor
  • Resourcefulness and problem-solving aptitude
  • Knowledge of current technologies in the IT world
  • Ability to work under pressure with interruptions and challenging deadlines
  • Demonstrated experience working in a team setting and solving problems collaboratively
  • Excellent communication with strong written, verbal, and interpersonal skills, combined with a genuine interest in helping others with their technology needs
  • Ability to work with all levels of the organization
  • Strong organizational and prioritizing skills with an ability to take ownership of assigned projects and perform necessary research and testing with minimal supervision
  • Rotating weekend on-call schedule with other IT Specialists
  • Physical requirements: Lifting, bending, and moving computer, monitors, printers, and other related equipment as needed

Why work with Solairus?

 Solairus is a private aviation services company assisting aircraft owners with the safe, reliable, and efficient management and operation of their aircraft. Headquartered in the beautiful California Wine Country, Solairus Aviation is a destination employer offering nationwide operating bases, a stimulating work environment, and an array of modern benefits to employees. From profit sharing and a generous 401K matching structure to employee wellness programs and top-notch health benefits, Solairus firmly believes our team members are our greatest asset and we are committed to providing an exceptional employment experience.




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