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Social Impact is a global development management consulting firm. We provide monitoring, evaluation, and capacity building services to advance development effectiveness.


Team Leader for Trade Facilitation Mid-term Evaluation/ USAID Learns

Location: Vietnam


Team Leader for Mid-term Evaluation

USAID Trade Facilitation Program

 USAID/Learns Contract

Hanoi, Vietnam

About Social Impact

Social Impact (SI) is a global development management consulting firm which provides monitoring, evaluation, strategic planning, and capacity building services to advance development effectiveness. In Vietnam, SI is implementing the USAID Learns program to support USAID staff and partners to implement more efficient, effective and transparent programs.  

 ** Note:This position is open for both international and local candidates**

Study Background 

The United States Agency for International Development (USAID) Trade Facilitation Program (TFP) is a five-year project that aims to support the adoption and implementation of a risk–based approach to customs and “specialized inspection” institutions in Vietnam. Attaining this objective will facilitate the implementation of the World Trade Organization (WTO) Trade Facilitation Agreement (TFA). The primary Government of Vietnam (GVN) counterpart for the Trade Facilitation Program is the General Department of Vietnam Customs (GDVC), which also acts as the focal point of the National Trade Facilitation Committee (NTFC) for Vietnam.

Within this context, TFP supports national and provincial stakeholders in promoting the benefits of a risk management approach to specialized inspections mandated by line ministries to protect food safety, public health, and the environment. Specialized inspections are considered a major impediment to trade, causing major delays in border clearance. The program specifically aims to strengthen the role and capacity of the NTFC to effectively implement and coordinate trade facilitation (TF) policies and procedures, and to promote more proactive public-private dialogue.

The TFP activities are organized into four different components:

  • Component 1: Harmonization and simplification of key risk management and specialized inspections-related policies at the central level and strengthening the role of the NTFC
  • Component 2: Strengthening National-Provincial (vertical) coordination of trade facilitation strategies and facilitating import and export of goods
  • Component 3: Strengthening the provincial level implementation and inter-provincial coordination in at least five targeted provinces
  • Component 4: Enhancing the partnership between customs and the private sector

In addition to providing targeted assistance at the central level, TFP has secured provincial buy-in by localizing technical assistance and operations in the six selected provinces (Hanoi, Hai Phong, Quang Tri, Da Nang, Ho Chi Minh City and Dong Nai). When implementing activities, TFP will look specifically to engage the private sector, the ultimate beneficiaries of trade facilitation, as advocates to customs procedures and trade facilitation reforms. Achieving the USAID Trade Facilitation Program objectives will help improve the trade and investment environment for Vietnamese and United States (U.S.) companies and help Vietnamese small and medium enterprises (SMEs) further integrate into global value chains.

The program was approved by the Ministry of Finance in July 2019 and is expected to operate through May 2023.

Activity Objectives 

This mid-term performance evaluation will be used to review the activity’s progress toward the achievement of its objectives and well as its the effectiveness and relevance.

The purpose for undertaking the evaluation includes:

  1. Analyze the degree to which the program has achieved its objectives, 
  2. Examine the achievements of the programme’s interventions against promoting Vietnamese cross-border trade 
  3. Draw lessons learned from successes and challenges, and identify remaining gaps to inform future design.

For these purposes, the evaluation will seek to answer the following tentative questions:

  1. How well does the activity align with government (national and provincial) and private sector needs to expedite cross-border trade? (Essentially, this is asking: is the program doing the “right” things for/with these stakeholder groups?)
  2. To what extent is the activity engaged with the right GVN and private sector counterparts in order to achieve its objectives?  
  3. To what extent has the activity been gender-responsive in its design and implementation?
  4. To what extent has the activity improved inter-agency, central-provincial and inter-provincial coordination to expedite trade? 
  5. What contextual or institutional factors are helping or hindering progress?

The evaluation questions are still being finalized with USAID.

Position Description 

SI is seeking a Team Leader consultant to lead a team and be technically responsible for conducting the mid-term performance evaluation. S/he will be leading a team of three or four members under the close supervision of Learns Research Director.


  • Lead the development of the evaluation design including methodology, instruments, and workplan
  • Perform desk review and identify additional information required for analysis
  • Conduct and oversee the consultant team to conduct data collection for the evaluation
  • Coordinate team's ongoing analysis of qualitative and quantitative data
  • Lead the preparation and presentation of the evaluation design, key findings, and recommendations to USAID together with the evaluation team
  • Write the draft evaluation report with support from the team members, taking into consideration feedback from presentations and consultation workshops
  • Respond to comments on the draft report and prepare final report
  • Work collaboratively with team members throughout design, implementation, analysis, and report writing to complement each other's areas of expertise

Desired deliverables: 

Confirmed evaluation scope/questions (including agreed changes/adjustments) for kick-off meeting with USAID

  1. Inception report which includes evaluation design, methodology, instruments, and workplan
  2. In-brief presentations for USAID and IP to present evaluation design
  3. Collected data set
  4. Findings, Conclusions, and Recommendations matrix that reflects the results of data analysis
  5. Presentation of initial findings for out-brief and validation event (facilitated by Learns)  
  6. Draft report: complete draft report submitted to USAID in line with the evaluation statement of work
  7. Presentation of final results and discussion points for operationalizing recommendations for utilization event (facilitated by Learns).  
  8. Final report: revised based on USAID, IP, stakeholder, and Learns’ feedback


  • A senior professional with experience leading and conducting performance evaluations of trade policy, customs, and trade facilitation programs.
  • At least ten years of experience related to management and analysis of trade, trade facilitation, customs modernization programs.
  • An advanced degree in a discipline related to economics, trade, or relevant fields.
  • Experience working with government officials and other stakeholders to support policy and institutional reform processes.
  • Knowledge of USAID rules, regulations, and procedures is desirable.
  • Experience working in Vietnam or similar programs in Southeast Asia.
  • Excellent oral and written skills are required.

Level of Effort (LOE):                     Up to 50 days.

Expected timeline:                         May – October 30, 2021 


The closing date for application: May 09, 2021. Selection and interview will be performed on a rolling basis, and interested candidates are encouraged to apply as soon as possible. 

To apply, please merge both your CV and a cover letter into one pdf file and submit it through the online portal.

To learn more about Social Impact, please visit our website:  

SI is an EEO/AA/ADA Veterans Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. 


Only selected candidates will be contacted for an interview. Please, no phone calls.

Previous Applicants:

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