Collections Analyst

Location: US-Colorado-Denver
Department: Billing & Collections (4233)


About Anuvu 

For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Norwegian Cruise Lines, Emirates and Celebrity Cruises have trusted us to provide solutions from high-speed broadband internet to movies, television and games.  

Our team of global experts take pride in providing clients what they need today while creating a strategic road map for tomorrow through reliable, scalable, and affordable content and connectivity solutions designed to meet the ever-changing technology needs of our clients' passengers and guests. 

 Be Part of the Movement 

Anuvu is embarking on a new chapter with a new story to tell. As one of the leading providers of high-speed connectivity and entertainment solutions for worldwide mobility markets, we deliver what customers need today, while remaining flexible and future-focused.  

Role Summary 

The Collections Analyst will support the daily, monthly, quarterly and yearly billing and collections functions within the Corporate Billing and Collections team. This position performs regular collections on outstanding invoices and accounts to ensure all aging targets are met. The role would include being the primary point of contact for customer inquiries and work with internal sales/support teams to ensure timely resolution of outstanding issues. Research and coordinate any billing adjustments and credits. Support the team in responding to customer inquiries by researching and responding to various billing and collection email requests.  The ideal candidate must be goal-oriented and someone who will own collecting in such a way as to deliver a world-class experience to Anuvu’s customer through accuracy and excellent customer service while resolving delinquent A/R, improving cash flow, and minimizing bad debt exposure.


Location: Denver, CO

Remote Options: Currently 100% remote, but will eventually be on a hybrid arrangement.

What You'll Be Doing  

  • Analyze accounts receivable and collection data, seeking out trends and patterns to identify ways to improve cash collections and reduce aging
  • Responsible for collections of aged receivables for commercial customers
  • Contact customer for status of over aged invoices
  • Correspond/ make recommendations with AR Manager, Billing Analyst, Program Manager and Contracts to determine appropriate actions for collections (as required), could include Accounting if turning over to a collection agency
  • Works with analysts, operations and customers to ensure payments are made within payment terms.
  • Work on problems with diverse and varied scope.
  • Drive continuous improvements in efficiency, process, and accuracy to operation.
  • Interact with customers daily to ensure payment support.
  • Develop and maintain relationships with line organizations to ensure positive cash flow.
  • Ensure adherence to the AR and Cash Flow policies and procedures.
  • Research customer payment trends where issues exist.

What We’re Looking For   

  • Bachelor’s Degree Preferred.
  • Minimum 3 years of Accounts Receivable and Collections Experience.
  • Oracle or ERP experience.
  • Strong Microsoft office and technology applications experience.
  • Well versed with standard payroll/accounting concepts, practices and procedures.
  • Strong ethical values.
  • Ability to work in a team environment in making business decisions, implementing process and enlist feedback.
  • Ability to balance multiple priorities.
  • Strong analytical, financial and systems skills are required.
  • Global Accounting Experience.

This Might Be the Right Place if You…. 

  • Are a team fit; can help advance our global, inclusive culture. 
  • Are self-starter who likes to roll up your sleeves and take initiative with minimal direction.  
  • Can think about tomorrow, while getting your work done today. 
  • Are a collaborative team player. 
  • Are curious and open to learning and finding new solutions. 
  • Are able to provide and accept feedback in a constructive manner.  
  • Are organized, have strong communication skills, and do whatever it takes to get things done. 

The Benefits of Working Here 

A career with  Anuvu is a unique opportunity to grow your knowledge and skills within a culture that thrives on collaboration and innovation. In addition to being a part of an amazing group, we also have competitive benefits including medical, dental, vision, paid time off, 401k, disability and life insurance, flexible scheduling, pet insurance, and discounts on gym membership, concerts, amusement parks, hotels, and more!

The anticipated starting salary range for individuals expressing interest in this position is $45,000 - $60,000. Actual compensation will depend on factors such as location, experience, skills, certifications…etc.

Advanced | Agile | Applied 

Anuvu is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

Due to COVID, our interviews are now done in a safe environment using online platforms like Zoom and Microsoft Teams. 

Let Innovation Move You. 

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