Aviation Network Technician I

Location: US-Illinois-Lombard
Department: NOC Aviation (1121)

Description

About Anuvu 

For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Norwegian Cruise Lines, Emirates and Celebrity Cruises have trusted us to provide solutions from high-speed broadband internet to movies, television and games.  

Our team of global experts take pride in providing clients what they need today while creating a strategic road map for tomorrow through reliable, scalable, and affordable content and connectivity solutions designed to meet the ever-changing technology needs of our clients' passengers and guests. 

 Be Part of the Movement 

Anuvu is embarking on a new chapter with a new story to tell. As one of the leading providers of high-speed connectivity and entertainment solutions for worldwide mobility markets, we deliver what customers need today, while remaining flexible and future-focused.  

Role Summary

The entry-level Aviation Network Technician position monitors, troubleshoots and maintains the Anuvu proprietary system on customer airline aircraft as well as the associated satellite and ground network systems to ensure 100% reliability and customer satisfaction. Technicians interface with partner airlines and service providers around the world to perform these duties. The role is intended to become a springboard into more experienced level roles, supervisory positions and other career tracks both in and outside of Anuvu.

Location: Lombard, IL

Remote Options: This is an in person role.  

What You'll Be Doing

  • Provide support and assistance for primary and secondary level aircraft monitoring and troubleshooting.
  • Provide support and assistance for primary and secondary level satellite and ground network monitoring and troubleshooting.
  • Participates in additional support functions related to NOC and Operations department as needed.

What We’re Looking For 

  • Baseline technical aptitude and a hunger to learn more
  • Networking (LAN/WAN) knowledge
  • Strong communication skills (oral and written)
  • Must be computer proficient using Microsoft Office software and other software products
  • Basic Linux experience
  • Strong commitment to customer service
  • Self-motivation and ability to work with minimal supervision
  • Flexibility to support 24 / 7 operations , so ability to work some second or third shift and weekends is required

This Might Be the Right Place if You…. 

  • Are a team fit; can help advance our global, inclusive culture 
  • Are self-starter who likes to roll up your sleeves and take initiative with minimal direction 
  • Can think about tomorrow, while getting your work done today 
  • Are a collaborative team player; primary audience will be internal teams 
  • Are curious and open to learning and finding new solutions 
  • Are able to provide and accept feedback in a constructive manner 
  • Are organized, have strong communication skills, and do whatever it takes to get things done 

The Benefits of Working Here 

A career with Anuvu is a unique opportunity to grow your knowledge and skills within a casual culture that thrives on collaboration and innovation. In addition to a providing an outstanding work environment, we offer competitive benefits including medical, dental, vision, paid time off, 401k, disability and life insurance, flexible scheduling, pet insurance, employee assistance, and discounts on gym membership, concerts, amusement parks, hotels, and more!  

Advanced | Agile | Applied 

Anuvu is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

Due to COVID, our interviews are now done in a safe environment using online platforms like Zoom and Microsoft Teams. 

Let Innovation Move You. 





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