Aviation Network Technician I

Location: US-Illinois-Lombard
Department: NOC Aviation (1121)

Description

About Us

If you are looking to break into the world of technology careers, consider that Global Eagle is a young and growing technology company providing connectivity and entertainment services to air and cruise lines as well as government markets. Global Eagle offers a fully integrated portfolio of rich media content and high-speed connectivity solutions for airlines, private jets, cruise lines, commercial ships, super-yachts, ferries, and government and military installations worldwide with proprietary technologies and our exclusive access to premium media. With 1,200 employees on six continents and leading global satellite and ground networks, the company is a great place to learn about this exciting sector!

 Find out more at  www.globaleagle.com

 Role Summary

The entry-level Aviation Network Technician position monitors, troubleshoots and maintains the GEE proprietary system on customer airline aircraft as well as the associated satellite and ground network systems to ensure 100% reliability and customer satisfaction. Technicians interface with partner airlines and service providers around the world to perform these duties. The role is intended to become a spring board into more experienced level roles, supervisory positions and other career tracks both in and outside of Global Eagle.

What You will Be Doing

  • Provide support and assistance for primary and secondary level aircraft monitoring and troubleshooting.
  • Provide support and assistance for primary and secondary level satellite and ground network monitoring and troubleshooting.
  • Participates in additional support functions related to NOC and Operations department as needed.

Education/Experience

  • Baseline technical aptitude and a hunger to learn more
  • Networking (LAN/WAN) knowledge
  • Strong communication skills (oral and written)
  • Must be computer proficient using Microsoft Office software and other software products
  • Basic Linux experience
  • Strong commitment to customer service
  • Self-motivation and ability to work with minimal supervision
  • Flexibility to support 24 / 7 operations , so ability to work some second or third shift and weekends is required

Our Core Values

  • Communicate and Connect
  • Deliver Excellence and Own it
  • Be Honorable
  • Operate as ONE
  • Learn and Embrace Change

Why You Should Work Here

A career with Global Eagle is a unique opportunity to grow your knowledge and skills within a culture that thrives on collaboration and innovation. In addition to being a part of an amazing group, we also have competitive benefits including medical, dental, vision, paid time off, 401k, disability and life insurance, flexible scheduling, pet insurance, and discounts on gym membership, concerts, amusement parks, hotels, and more!

 

Global Eagle is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Due to COVID, our interviews are now done in a safe environment using online platforms like Zoom and Microsoft Teams.

 

Please note: Only shortlisted candidates will be contacted.





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