Operations Manager (Advertising, Planning, & Trafficking)

Description

About Us

Global Eagle is a leading provider of satellite-based broadband connectivity, television and entertainment services, content and data analytics to aviation, maritime, enterprise and government markets. Global Eagle offers a fully integrated portfolio of rich media content and high-speed connectivity solutions for airlines, private jets, cruise lines, commercial ships, super-yachts, ferries, enterprise, government and military installations worldwide with proprietary performance-enhancing technologies and exclusive access to premium media. With 1,300 employees on six continents and leading global satellite and ground networks, the company delivers exceptional service and concierge support to its customers.

Find out more at www.globaleagle.com. 

Role Summary

GEE Advertising & Sponsorship team represent a portfolio of the world’s leading airlines for Inflight advertising, sponsorship, partner management and ancillary revenue generation. We work closely with our airline partners, advertising agencies and global brands to create some of the most engaging and valuable media campaigns in the industry.

The Operations Manager, Advertising & Sponsorships will be a key point of contact for airline partners, clients and internal stakeholders at GEE. Excellent communication, organization and decision-making skills will be required to support the demands of a fast-paced global organization, working within both the aviation and media industry. The individual will be responsible management of advertising campaigns from initial proposal through to campaign delivery and post-campaign analysis.  You will work closely with the team to create presentations and reports to airline partners and advertising clients. The successful applicant will have experience of working for a media owner or advertising agency and will have a proven track record of supporting a sales team. Experience with developing creative sales materials and reporting of campaign results is essential. This role is instrumental in the continued growth and success of GEE’s global Advertising and Sponsorship team.

The role is based in Denver, CO and reports to the Sr. Director, Global Sales Operations.

Occasional travel will be a requirement.

What You Will Be Doing

• Traffic all advertising creative by pre-approved deadlines between advertising agencies, airline partners and account managers on all GEE sold media; Digital media screens, Inflight Entertainment media assets and GEE Wifi portals and IPTV
• Manage vendor relationships to fully support airline club and connectivity airline partnerships
• Work closely with other teams and gain a full understanding of the traffic process for the IFE, IFC, and Executive Lounge networks.  Become the main point of contact for all traffic related tasks
• Help the Media Sales Team throughout sales projects by providing accurate avails, sales collateral, marketing materials, and sales reports while utilizing internal operations resources upon request
• Take a leading role in the creation of research studies and presentations
• Coordinate projects and RFP responses to tight timelines across multiple markets, globally
• Conduct post campaign analysis for advertisers
• Work with GEE connectivity and Operations teams to analyze and report on data from GEE’s Inflight WiFi advertising portals
• Collate airline industry news and research to share with the GEE sales team and airline partners
• Manage the sales booking process with GEE finance and operations team
• Manage photography and proof of display across GEE media portfolio
• Support in the development of new media opportunities across new and existing airline partners
• Manage and coordinate pipeline of sales opportunities for advertising team
• Generate internal and external reports on the effectiveness of the GEE media estate, based on industry-recognized audience measurement tools
• Generate media kits and rate cards for airline partners
• Help drive team strategy, continuous improvement & knowledge sharing initiatives.  Identify trends to enhance the customer support process and improve team efficiency

Education & Experience

• Bachelor’s degree from an accredited university in related field
• Minimum of 3 years’ experience working within advertising sales, marketing or sales support
• Strong understanding of media campaigns, preferably in the Out-of-Home or online sector
• Experience with database/reporting tools like AdDatabase, MRI Research, Kantar, AdViews, Clear Decisions, NPower, Telecume, and others a plus.
• Experience of working with Broadsign or other CMS platforms
• Excellent PowerPoint, Excel and MS skills
• Strong analytical skills with the ability to communicate across numerous departments
• Ability to work well under pressure
• Strong communication skills (oral and written)
• Must effectively manage deadlines and processes
• Strong commitment to customer service
• Self-motivation and ability to work with minimal supervision
• Innovative and proactive - a forward thinker with the will to drive our business forward
• Flexibility to support 24 / 7 operations and different time zones for client relationships
• Experience of working with Salesforce or similar CRM

Our Core Values

• Communicate and Connect
• Deliver Excellence and Own it
• Be Honorable
• Operate as ONE
• Learn and Embrace Change

Why You Should Work Here

A career with Global Eagle is a unique opportunity to grow your knowledge and skills within a culture that thrives on collaboration and innovation. In addition to being a part of an amazing group, we also have competitive benefits including medical, dental, vision, paid time off, 401k, disability and life insurance, flexible scheduling, pet insurance, and discounts on gym membership, concerts, amusement parks, hotels, and more!

Global Eagle is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Due to COVID, our interviews are now done in a safe environment using online platforms like Zoom and Microsoft Teams.

Please note: Only shortlisted candidates will be contacted.

Are you a returning applicant?