Patient Liability Specialist - F/T

Location: Provo
Job Code: 4852
# of Openings: 1


At Revere Health, we value the health of our patients above all else. As the largest independent multi-specialty physician group in Utah, our healthcare system gives patients the best in communication, quality, coordination and innovation. Founded in 1969 in Provo, Utah, Revere Health has grown to include 30 medical specialties in over 100 locations throughout Utah, Arizona and Nevada.

As the first Accountable Care Organization (ACO) accredited by Medicare in Utah, and the only Next Generation ACO in the state, Revere Health offers a unique, patient-oriented approach to healthcare. We strive to keep medical costs at a minimum while providing the utmost in quality healthcare.

Revere Health: Your Health Above All Else.


Status: Full Time

Position: Patient Liability Specialist

Department: Business Office

Location: Provo


Minimum Qualifications:

  • High School Diploma/GED
  • Critical thinking, problem-solving, and follow-through skills.
  • Team player; ability to communicate with others in written and verbal communications.
  • Experience in customer service and/or medical collections.
  • Must have good communication and negotiation skills.
  • Must be professional, dependable and have a positive attitude.
  • Keyboarding skills.

Preferred Qualifications: Basic understanding of medical services and insurance companies

Description: Our busy Revenue Cycle Team is looking for new members to join our team of Medical Collection Specialists. Our Medical Collection Specialists serve as a one-stop solution center to help our patients.

Job Duties & Responsibilities:

  • Outbound phone calls to verify patient information.
  • Collection of patient account balances when necessary.
  • Must be able to perform multiple tasks.
  • Must have outstanding customer service skills, attention to detail and professional communication skills.
  • Must be able to document all activity accurately.
  • Must abide strictly by HIPAA laws by maintaining confidentiality and only accessing information as needed for job required functions.
  • Contributes actively to the setting and achievement of personal and department goals.
  • Other duties and responsibilities as assigned.

Hours: Monday - Friday 8am-5pm

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