Receptionist-Fillmore Family Medicine-PRN

Location: Fillmore
Job Code: 4055
# of Openings: 0

Description

At Revere Health, we value the health of our patients above all else. As the largest independent multi-specialty physician group in Utah, our healthcare system gives patients the best in communication, quality, coordination and innovation. Founded in 1969 in Provo, Utah, Revere Health has grown to include 30 medical specialties in over 100 locations throughout Utah, Arizona and Nevada.

As the first Accountable Care Organization (ACO) accredited by Medicare in Utah, and the only Next Generation ACO in the state, Revere Health offers a unique, patient-oriented approach to healthcare. We strive to keep medical costs at a minimum while providing the utmost in quality healthcare.

Revere Health: let’s live better.

 

 

 

 

Status PRN

Position:   Receptionist

Department Fillmore Family Medicine

Location Fillmore

 

 

Summary:

Provides support with the daily activities of the medical office including:

  • Telephone coverage and appointment scheduling.

  • Maintains a professional image at all times. 

  • Possess good telephone etiquette, grammar and spelling skills. 

  • Balances team and individual responsibilities. 

  • Provides courteous and friendly service to all patients and contributes to a positive work environment.

  • Provides prompt and friendly check-in to all patients and customers.  Greets and directs pleasantly upon arrival and verifies appointment time.

  • Manages difficult or emotional patient situations in a professional manner.  Responds promptly and courteously to patients needs.

  • Demonstrates accuracy and thoroughness when entering information in computer system.

  • Arrives patients by verifying that patient’s billing information is up to date and accurate.  Makes appropriate changes in computer system.

  • Registers new patients by obtaining all pertinent billing information.

  • Schedules appointments and enters date and time into computer.

  • Collects co-payments at the time of service, receives payment on accounts and reconciles daily cash reports.

  • Answers telephone promptly and courteously, transfer’s calls tactfully and politely, and gives accurate and careful answers.  Never transfers a call blindly. 

  • Takes complete and accurate messages.  Writes and/or types clearly using correct spelling and grammar.

  • Obtains signed forms from patients to protect clinic interests (i.e. HIPAA, Arbitration Agreements, etc.)

  • Adheres to all HIPAA rules and regulations.  Never accesses medical records inappropriately.

  • Attends meetings as required.

Skill Set

  • Excellent customer service skills.

  • Strong communication skills both written and oral.    

  • Telephone etiquette.

Hours 

  • Fridays, 8am-5pm.

  • Possibility of working Thursdays as well.

  • Other days as requested

 

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