Position Description

IT Support Specialist Intern
Location MOFF-Information Technology
Job Code 1474
# of openings 1
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IT SUPPORT SPECIALIST INTERN

A rewarding career starts at Greenville Utilities Commission (GUC), where all team members matter. GUC provides a friendly and supportive work environment-as we all work together to bring sustainable and reliable utility solutions to our community every day. We value our employees by offering opportunities for professional and personal development, recognition and a safe work environment. If you have a commitment to supporting and building our community, we want your energy and talent as part of our diverse team. 

Job Summary

Greenville Utilities Commission Information Technology Department is seeking a highly motivated and passionate person who wants to work in a fast-paced Information Technology role working with computers, software, Active Directory, networks and security initiatives, just to name a few. Work assignments will vary from entry level to tier 1 support based on experience level. This is a part-time, paid student internship. The selected candidate will be working with the IT Help Desk.

Minimum Requirements/Qualifications:

  • Currently enrolled in a 2 or 4-year degree program in Information and Computer Technology or related field
  • Working knowledge of PC's and Windows OS
  • Working knowledge of Apple iOS
  • Working knowledge of printers, scanners and computer peripherals
  • Ability to answer phone, check emails, monitor and assign tickets in a timely manner is required
  • Positive, can-do attitude
  • High level of detail orientation
  • Ability to think creatively and freely share ideas
  • Proven success being part of a team
  • Ability to communicate well both orally and in written English
  • Valid NC driver's license
  • Ability to lift, carry and move up to 25 lbs.

Preference will be given to candidates who also have working knowledge of one or more of the following: Windows 10/11, PC setup and deployment, Windows OS upgrades, PC and network troubleshooting, audio/visual conference equipment, printers, scanners, Microsoft SCCM, Active Directory, BitLocker, inventory and asset management, ticket management, group policy management, and Microsoft O365 Suite of applications.

Interested applicants must submit current academic transcript (unofficial transcripts are acceptable) outlining coursework and GPA. It is expected position would fulfill approximately 15-25 hours per week with flexible scheduling available. Rate of pay is $15.00 an hour. 

Applications will be accepted until sufficient applications are received, and the position may close at any time without notice.  More information about GUC can be found at www.guc.com.

Employment is contingent upon passing a physical examination including a drug/alcohol screening and a comprehensive background check. To ensure consideration, a completed Greenville Utilities application must be received in the Human Resources Office. Interested persons can contact the Human Resources Office at (252) 551-1513 if you have any questions. Our office is located on 617 Red Banks Rd., Greenville, NC 27858. Online applications only accepted thru GUC website at www.guc.com. 

 

"An Equal Opportunity Employer/Affirmative Action Employer”

“Greenville Utilities Commission participates in E-Verify