Position Description

Communications Consultant
Location United States
Department Prevent Epidemics
# of openings 1
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Vital Strategies is a US-based international public health organization working in more than 70 countries to address important and challenging health issues. We develop and oversee programs to strengthen public health systems and address leading causes of morbidity and mortality, providing expertise in project implementation and management, strategic communications, epidemiology and surveillance, and other core public health capacities.

Resolve to Save Lives is a global health initiative of Vital Strategies that since 2017 has been working closely with governments, the World Health Organization, the World Bank, academic and other partners in a number of countries to strengthen national capacity to prevent, detect and respond to epidemic threats. For more information about our Prevent Epidemics initiative, visit: https://www.resolvetosavelives.org/ and https://preventepidemics.org/

Vital Strategies aims to recruit a consultant who is best suited to work within our US COVID response team and welcomes applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. We particularly encourage applications from Black and Latinx candidates, given COVID-19’s disproportionate impact on these communities.

Vital Strategies has formed a COVID-19 Incident Management System to control and mitigate the spread of the novel coronavirus in vulnerable low- and middle-income countries and the United States. Our work in the US is focused on strengthening the technical, policy and operational capacity of city and county health departments to effectively control COVID with an emphasis on vulnerable communities that are disproportionately affected by COVID-19. We are working with a small number of model jurisdictions to demonstrate innovation and document and disseminate best practices.

Overall Role:

The Communications Consultant will be a member of the Vital Strategies / Resolve to Save Lives US COVID-19 Response Team and will be embedded in a local county or city health department to support the health department’s COVID response efforts and ensure an equity and access approach to our jurisdiction engagements and learnings.  

This role will primarily operate as an embedded team member of the local health jurisdiction, while maintaining a close partnership with Vital Strategies/Resolve to Save Lives US COVID-19 Response cross-functional team of communications staff, epidemiologists, evaluators, and program consultants for knowledge sharing and to ensure consistency of messaging. Following are the jurisdictions that may require an embedded Communications Consultant: Franklin County, OH; Forsyth County, NC; Wake County, NC; North Carolina State; Marion County, IN.

This is a full-time contract for a period of 6-12 months with the consultant working remotely and aligned with US Eastern Time Zone business hours. Once it is possible to work on-site, the consultant will be expected to spend considerable time at the appointed jurisdiction.

Main responsibilities:

  • Provide embedded support to a local Department of Health to identify and engage key communities vulnerable to COVID-19 that require deeper engagement to enhance adoption of contact tracing and other public health behaviors important to stop the spread of COVID-19
  • Provide support on messaging that supports the jurisdiction’s existing efforts to build public trust in contact tracing and other COVID-19 public health initiatives
  • Support perceptions research and campaign evaluation initiatives
  • Collect and compile metrics to evaluate the success of jurisdiction’s traditional/digital communications and community engagement efforts
  • As appropriate, engage community organizations, partners and stakeholders and build trusting relationships with key leaders to foster collaboration with the public health initiative
  • Provide support for implementing public campaigns – including media placement, working with community spokespeople, and using digital platforms
  • Develop communications materials to support contact tracing program efforts, such as fact sheets, brochures, posters, op-eds, blogs, public service announcements, success stories, panel remarks, and other project collateral
  • Support jurisdiction in identifying opportunities for media outreach, as needed
  • Liaise with Vital Strategies / Resolve to Save Lives communications staff, and any other Resolve to Save Lives embedded tech and program staff, to provide updates and align on ongoing strategic approach to jurisdiction support.
  • Other duties as assigned

Required competencies and qualifications:

  • Minimum 7 years of progressive community relations or public health communications experience
  • Experience in health communications (eg, health policy, strategic communications, public relations, or digital communications) – preferably within the US public health system
  • Bachelor’s degree and / or higher in social science, communications, public health, or another relevant field
  • Positive attitude and strong interpersonal skills, including ability to build trust and maintain relationships with community partners
  • Demonstrated cultural proficiency and experience working with diverse communities in urban neighborhoods
  • Exceptional written and oral communication skills
  • Experience with planning and implementing targeted community engagement initiatives
  • Self-motivated, excellent organizational skills, detail-oriented, ability to prioritize, multi-task and meet deadlines
  • Ability to work in a fast-paced environment with multiple stakeholders
  • Ability to work collaboratively
  • Enthusiasm for working within the US public health system
  • Proficiency in Spanish preferred
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