IT Service Associate, Asia Pacific
Vital Strategies, headquartered in New York City, is an international public health organization. Our programs strengthen public health systems and address the world’s leading causes of illness, injury and death. We currently work in 73 countries, supporting data-driven decision making in government, advancing evidence-based public health policies and mounting strategic communication campaigns. Vital Strategies’ priorities are driven by the greatest potential to improve and save lives. They include cardiovascular health, tobacco control, road safety, obesity prevention, epidemic prevention, overdose prevention, environmental health, vital statistics systems building and multidrug-resistant tuberculosis treatment research. Our programs are primarily concentrated in low- and middle-income countries in Africa, Latin America, Asia and the Pacific. Please visit our website at www.vitalstrategies.org to find out more about our work.
Vital Strategies offers competitive compensation and comprehensive benefits . Vital welcomes and supports a diverse, inclusive work environment. As such, our commitment is to promote equal employment opportunities (EEO) for all applicants seeking employment.
The IT Service Associate will be located in New Delhi India and will be responsible for supporting the daily IT operations of Vital Strategies international offices in Asia Pacific region, ranging from computer hardware to software, and thus has a direct impact on productivity of colleagues. S/he will offer the first tier of technical support for global staff based in the Asia-Pacific region, ensuring timely resolution to technical issues with a focus on customer service. The IT Service Associate reports to the Senior IT Manager and works closely with Operations Managers in international Offices.
Qualifications & Experience