Position Description

VIP Lounge Concierge Attendant (Part-Time)
Location Washington DC
Employment Duration Part Time Regular
Job Code 1318
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The Kennedy Center continuously accepts new applications for the VIP Lounge Concierge Attendant (Part-Time) position. Applicants will be considered as new positions/shifts become available.

About The Kennedy Center

“I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy

The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. 

At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. 

Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. 

Why Join Us

We offer a comprehensive range of benefits to all employees including: 

Job Description

The VIP Lounge Concierge Attendant administers food and beverage services in the Center’s VIP Lounges.  The lounges are open to Circles Members and VIP guests in each of the three main theaters.  The Concierge Attendant is an important part of the Center’s Donor Stewardship team, providing friendly, polite, and convenient service while serving light food and beverage offerings.  

Position is a Kennedy Center employee, but operations are overseen by Restaurant Associates, the Center’s catering organization.

Duties & Responsibilities

  • Setup the lounge space two hours before each show start time.  Ready the bar are for service and prepare coffee and snacks.  Open the lounge space to donors one hour prior to show start time.     
  • Serve donors pre-show and during intermission, including taking orders for food and beverage, preparing basic cocktails, and serving light food and snacks.
  • Bus tables and replenish snacks during the pre-show time as well as for intermission. Open for intermission(s) and then break down after final intermission.
  • Other duties as assigned, including set up for cultivation events, Trustee/Green Room receptions, and VIP lounge service.

Key Qualifications

  • High School Education
  • At least one year experience in the restaurant, hospitality, or service industries preferred.

Skills & Knowledge Qualifications

  • Strong customer service skills and professionalism are essential.
  • Polite, sociable personality.

Physical Demands

Long periods on your feet, quick drink-making ability and multitasking with several customers at once are just a few of the physical demands associated with this fast-paced profession. This position infrequently lifts, carries, or otherwise moves and positions objects weighing up to 25 pounds.

Work Environment

Private Circles lounges similar to 5-star hotels or country clubs.

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