Position Description

Manager, Pipeline and Moves Management
Location Remote
Employment Duration Full Time Regular
Job Code 1056
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About The Kennedy Center

“I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy

The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. 

Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. 

Commitment to Diversity & Inclusion

The Kennedy Center is a welcoming and inclusive culture where everyone benefits - we do it in a way that honors everyone’s humanity. We are able to advance our mission because of committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. Through honest discussion, our focus on DEI, and the creation of a D&I council, we are committed to always being the best versions of ourselves.

Job Description

The Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of more than 50 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution’s over $70M annual contributed income goal.  These funds support the organization’s extraordinary programming—world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial. 

The Strategy and Special Projects team is a shared services division in the Development Office, using data-driven decision-making, strategic planning, revenue forecasting, pipeline analytics, and prospect research to inform, support, bolster, and evaluate departmental fundraising initiatives.  This position will lead a team of three to conduct research and analyze data, utilizing publicly available information sources as well as data provided through internal and external sources, to establish prospect and pipeline management strategies for the department. This highly collaborative individual will proactively recommend and implement policies and processes with an emphasis on efficiency, consistency, and accuracy, and be a knowledge center for best practices in research, information management, moves management, campaign analysis/evaluation, and donor relations.  The manager will lead the team in the design and implementation of policies and procedures for prospect identification/assignment, campaign analytics, and information management.  Additional responsibilities will include introducing, implementing, and maximizing tools/strategies to ensure effective prospect management, including analytics, data mining, predictive modeling, and other appropriate metrics and reporting activities.

Duties and Responsibilities

35%   Manage the departmental moves management system that drives mutually-agreed upon cultivation and solicitation strategies for donors and prospects.  Ensure the process for prospect assignment is clear and transparent, and track cultivation and stewardship activities to evaluate the success rate of converting prospects to donors.

25%   Manage the strategy for prospect research across campaigns in order to proactively identify prospective funders, leverage attendance at major events for pipeline development and prospect cultivation, and build the roster of qualified prospects ready for assignment to frontline fundraisers.

25%   Establish the strategy for comprehensive campaign analytics.  Utilize and optimize existing reporting tools to ensure all teams have access to accurate and compelling data visualizations that spark creative thinking and provide new insights into effective campaign management.

15%   As part of the departmental management team, understand, advocate for, and communicate the annual institutional and departmental priorities.  Contribute to the strategic planning process for the department, and participate in departmental initiatives that support a healthy workplace, an empowered workforce, and a supportive leadership team.

N/A   Responds to the needs and requests of Kennedy Center management and staff in a professional and expedient manner; Adheres to all employer policies and procedures.

N/A   Other duties as assigned.

Key Qualifications

  • Bachelor’s degree or applicable professional experience.
  • Minimum of 5 years of campaign management, pipeline development, and prospect research experience.
  • 4-6 years of frontline fundraising experience.
  • 4-6 years of management experience.
  • Familiarity with the philanthropic industry and best practices in fundraising.  Specific familiarity with the performing arts is beneficial, but not required. 
  • Proficiency in database management, Microsoft Office Suite, and other computer skills, as required.  Experience with Tessitura strongly preferred.  Experience with Tableau or other analytics tools would be beneficial.

Skills & Knowledge Qualifications

  • Self-motivated strategic thinker with a proven record of driving measurable results to achieve institutional, departmental, and team goals. 
  • Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines.
  • Excellent written and verbal communication and presentation skills.
  • Openness to evaluation, feedback, and collaborative working arrangements to find the best way to work together.
  • Consummate team player, with a leadership approach that relies on confidence, transparency, empathy, and respect.
  • Commitment to flexible work arrangements that support how each employee, and the team as a whole, works best.
  • Passion for the Kennedy Center’s mission.
  • High level of discretion and ethical approach to fundraising.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

While performing the duties of this job, the employee is regularly required to communicate in person and on the telephone.  The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment, and other essential tasks.  The employee is frequently required to sit, stand, walk, bend, stoop, crouch, and reach with hands and arms.  This position infrequently lifts, carries, or otherwise moves and positions objects weighing up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

The noise level in the work environment is low. Travel up to 5% may be required. This position is eligible for remote working arrangements.

Benefits

We offer a comprehensive range of benefits to all full-time employees including: Medical, Dental, Vision, Paid Time Off, Paid Sick Leave, and a matching 403(b) Retirement Plan (employees are eligible for organization match after 1 year of employment). 

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