Position Description

Customer Service Representative
City Lenexa
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Sizewise Customer Service Representatives are at the center of our passion for service. We are proud to offer a live person on the end of the line when our customers call.  We currently have a need for a full time Customer Service Representative. In this role, you will:

  • Spend your workday in the Customer Service Department within our Lenexa, KS site. 
  • Work a shift Monday-Thursday from 10 AM-7 PM, enjoy every Friday off, and work every other weekend.
  • Interact via phone with facilities who rent Sizewise durable medical equipment
  • Manage between 80 and 100 calls daily, with an average 2-3 minute call duration
  • Handle a variety of equipment orders, including pick-ups and deliveries
  • Troubleshoot basic equipment issues
  • Answer general inquiries, and if necessary, communicate with multiple departments in order to assist customers


  • Superior customer service abilities
  • Practiced documentation skills
  • Attentiveness to customer needs, coupled with the ability to respond quickly and competently to customer requests
  • Effective verbal and written communication skills
  • Ability to multi-task, specifically to use active listening skills while accurately entering data into customer ordering software

Sizewise provides a full benefits package which includes:

  • Health, Vision & Dental Insurance
  • Affordable premiums with health insurance deductibles of $750 individual/$1500 family
  • Company paid life insurance of $50,000
  • Company paid short term disability
  • 401k company match with immediate vesting
  • 6 paid holidays
  • Paid Time Off
  • Paid bi-weekly

Come join us and make a difference in the lives of patients all over the country. We are Sizewise, and we are Designed to heal.

Additional information about our company can be found at www.sizewise.com .

EOE, including disability/veterans

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