Job Description
Title: Supply Chain Operations Manager – occupied Palestinian Territories (oPT)
Location: Gazzah, Palestine
Reports to: Country Director – oPT
Technical/Matrix reporting line: Regional Supply Chain and Operations Director
Direct Reports: Supply Chain and Operations Team of oPT country office
1. Context
About Relief International
RI is active in 15 countries around the world, including some of the most fragile: Afghanistan, Bangladesh, Iran, Iraq, Jordan, Lebanon, Myanmar, Occupied Palestinian Territories, Pakistan, Philippines, South Sudan, Sudan, Syria, Turkey, and Yemen. Often, RI is the only organization providing assistance to highly vulnerable communities.
· Globally RI employs about 5,000 staff and auxiliary workers
· 97% of staff are local nationals and about 90 international (expat) staff
· 2022 programs budget is about $130M
About our Country Program
Relief International was operational in oPT starting in 2007, and after entering hibernation period in 2017, has recently reactivated its operations at the end of 2023. Relief International is currently building its response to the current and evolving situation in both Gaza and the West Bank through both a direct implementation and partnership approach. Relief International’s programming in oPT follows Relief International’s global strategy with Health as a central focus with components linked to our work in Health through the sectors of WASH, Protection, Education and Livelihoods. The context in oPT is extremely dynamic and requires focus on nexus programming that brings together both humanitarian service delivery combined with systems strengthening and longer-term programming. Navigating complex regulatory and access challenges to reach populations in need in both Gaza and West Bank will be a key area of focus for the Supply Chain Operations Manager.
2. Job Profile
Reporting to the Country Director the Supply Chain and Operations Manager (SCOM) for oPT is responsible for overall strategic and technical oversight of the mission for everything that relates to supply chain, fleet management, and logistics. SCOM will work in close coordination with the CD and other department heads to ensure necessary guidance and oversight is readily available and that all processes are conducted in a timely and compliant way. SCOM will work with RI Regional and Global Supply Chain and Operations and lead on supply chain strategy development and implementation including procurement, stock management and delivery, with a particular emphasis on procurement and pharmaceutical and medical supplies.
3. Key accountabilities and responsibilities
Technical Quality/Program Management
Procurement
Warehouse and Stock Management
Assets
Transport, Travel & Fleet
Staff Management:
Administration & Information Technology (IT):
Culture and conduct
· Demonstrate and uphold RI’s values, ethics and compliance, and diversity, equity and inclusion.
· Uphold and promote RI’s commitment to ensuring the safeguarding and safety of the vulnerable communities we serve.
· Support systems that prevent sexual exploitation and abuse and promotes the implementation of the Code of Conduct and safeguarding policies.
Management and leadership
· Create a positive and productive work environment which is free from harassment and bullying.
· Demonstrate sensitivity and understanding of diversity and cultural differences, gender issues and the commitment to equal opportunities.
· Work collaboratively with the Safeguarding Leads to advocate for the inclusion of safeguarding activities and resources within program
· Ability to demonstrate knowledge of donor requirements of safeguarding standards and protection from exploitation and abuse.
4. About you.
This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast paced environment. Female candidates are highly encouraged to apply.
Key desirable qualifications:
· Degree or professional certification in Supply Chain Management, Humanitarian Logistics, or related field.
· Experience working with at least two of the following donors: USAID, ECHO, BPRM, UN and knowledge of specific donor guidelines.
· Prior experience working in oPT will be favored.
· Experience with medical procurement and supply chain management will be favored.
· At least 5 years international experience managing a large multi-site operations, preferably within an INGO/NGO setup.
· Solid knowledge and understanding of practical Supply Chain procedures and maintaining supply pipelines in areas with weak infrastructure.
· Demonstrated excellence in training and capacity-building of specialist and non-specialist staff in Supply Chain Management.
· Strong organizational, interpersonal and communication skills.
· Strong computer competency with word processing, spreadsheets, and databases.
· Strong leadership qualities and willingness to exercise initiative.
· Ability to identify and communicate potential problems and propose solutions to the level of management and then effect change.
· Must be able to function effectively in complex work environment, set appropriate priorities and deal effectively with numerous simultaneous requirements.
· Fluency in English, both written and spoken. Arabic language skills a plus.
· Willingness to travel within oPT and potentially outside (Egypt and Jordan for example) (where security allows) to provide technical support.
Key competencies:
· Adaptable and flexible
· Strategic thinking
· Strong writing and analytical skills
· Solution oriented and positive thinking
· Solid organizational and planning skills
· Self-critic, curious and eager to develop further professionally.
· Communicate with impact and respect.
5. RI Values
Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values:
We value:
· Integrity
· Adaptability
· Collaboration
· Inclusivity
· Sustainability