Position Description

Solution Area Specialist with Czech or Slovak
Department SALES
Location(s) Warsaw - Poland
Employment duration Full time
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Solution Area Specialist with Czech or Slovak

Life is different at N3. We are driven by our passions and propelled by our quest to innovate, thrive and learn. We are the tastemakers of technology, transforming the way the world works and shaping the future of business. We work hard. We play hard. We make moves. Here, success is no accident. It’s ours to grow.

N3, Part of Accenture, is a sales and marketing solutions firm dedicated to working with software and technology solutions providers. Our client base includes the world's leading brands and thier partner networks. N3 has sustained rapid growth since its founding in 2004.

We are a performance-based organization that rewards creativity, hard work, and success. N3 is not your typical corporate environment. Our business casual atmosphere and fast-paced workday make N3 a unique place to work.

We Accelerate Sales, Close Business + Create Real Revenue Results

 

Solution Area Specialist (SAS)

 

Primary Objective

 

The Solution Area Specialist directly supports specific Microsoft Solution (Azure, Office 365, Windows Server, SQL Server, Dynamics 365) to provide Presales Technical Assessments to customers and partners.

 

As a specialist you will ensure each customer contact will be a professional and encouraging experience to accurately address the needs of the customer.

  • Provide support on technical questions via phone, video conference or email.
  • Assist customers Licensing and features in the supported solution.
  • Enter & Maintain accurate issue description and detailed updates within our CRM system.
  • Respond timely to customer inquiries, primarily via email and telephone to our expected critical metrics.
  • Focus efforts to meet or exceed defined performance criteria.

 

Skills & Qualifications

  • Computer Science degree or equivalent work experience in Cloud services or IT infrastructure administration/support.
  • Working Knowledge on SQL Server database concepts and terminology, Windows Server > 2012R2 admin or support, IoT, Microsoft Cloud Services (IaaS, PaaS, SaaS) and Office or O365 preferred.
  • Excellent attention to detail & good interpersonal Skills
  • Excellent verbal and written communication skills in English and other languages.
  • Customer Oriented.
  • Self-starter.
  • Ability to maintain a positive attitude in a dynamic work environment.
  • C1 level  Czech/Slovak.

Data Protection Requirement

  • Adhere to all N3 Data Protection policies, standards, and procedures per your role. Take required continuing education courses in Data Protection at N3 for your role.

Equal Employment Opportunity

N3 recruits, hires, and promotes for all positions without regard to race, religion, color, national origin, gender, age, sexual orientation, gender identity and/or expression, handicap or veteran's status. All terms and conditions of employment such as compensation, benefits, work assignment, availability of facilities and privileges of employment are administered on the same basis of equality.

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