Position Description

Program Manager
Department SALES
Location(s) Sao Paulo - Brazil
Employment duration Full time
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Program Manager

Life is different at N3. We are driven by our passions and propelled by our quest to innovate, thrive and learn. We are the tastemakers of technology, transforming the way the world works and shaping the future of business. We work hard. We play hard. We make moves. Here, success is no accident. It’s ours to grow.

N3, Part of Accenture, is a sales and marketing solutions firm dedicated to working with software and technology solutions providers. Our client base includes a range from small start-up companies to market leaders such as Microsoft, Cisco, Google, and more as well as their partner networks. N3 has sustained rapid growth since its founding in 2004.

We are a performance-based organization that rewards creativity, hard work, and success. N3 is not your typical corporate environment. Our business casual atmosphere and fast-paced workday make N3 a unique place to work.

This will be a full time Program Manager role (Internal Title: PMO Sr Analyst), responsible for Named Accounts (Corporate and Enterprise) demand generation through marketing campaigns and outbound prospecting, qualifying the lead for Google Cloud products to sales teams, supporting the Sales Managers in operating a successful Sales Development team and ensuring vendor reps have the appropriate sales, product and internal tools expertise to meet and exceed quarterly pipeline targets.

 

This Program Management roles requires a strong collaboration with marketing and sales teams to ensure sales development has enough leads to process and ensure that the sales team is accepting the opportunities created.

 

This role will be the main point of contact between Vendor Sales Dev teams for Named accounts and Google internal areas like marketing, sales and sales operations. Some responsibilities will include:

 

· Act as a focal point for Marketing and Sales, working with both teams to ensure the correct process and strategy execution.

· Work with marketing teams to understand campaigns, events, and needs of marketing assets to deliver and to prepare SD reps;

· Identify training needs or any document that the agents need to perform their job better.

· Prepare presentations and communicate findings and results about all aspects and execution of sales development activities.

· Constantly review processes and suggest improvements;

· Deliver clear insights into drivers of revenue, risks, and opportunities.

 

Scope of work

  • Marketing Teams: 18 points of contact, across all LATAM. - Recurring meetings with marketing peers to review campaigns, collect or provide feedback, show our key metrics, review processes and discuss how our teams are helping each other to achieve our goals.
  • Sales teams: Over 85 points of contact, being 14 FSMs and 73 FSRs. - Bi-weekly syncs with FSMs and FSRs from each country to go over our results, discuss new strategies and action plans, and collect feedback.

 

Specific Responsibilities

  • Marketing Lead performance: Responsible for delivering inbound and outbound lead follow up, qualification and conversion. Ensure the marketing assets and campaigns are adequate to LATAM markets and vendor’s reps are trained.
  • Lead Nurture: Work with sales and sales ops to ensure leads are getting into the hands of sales and there is a closed loop process for lead tracking and qualification.
  • Together with Sales Managers and Program Manager/Director, drive consistent performance from our sales development teams in Latam through ongoing training, coaching and performance management, thereby ensuring the vendors meet SLA’s and contractor performance indicators. Identify gaps and training needs from vendor’s reps to increase performance and productivity.
  • Stakeholder Management: Establish strong cadence with stakeholders including Marketing, Sales, Sales Operations and Strategy & Operations to track lead volume and performance, influence top of the funnel demand, and drive common goals and objectives with regards to leads, account acquisition and opportunity conversion.
  • Project Management: Manage strategic initiatives in a fast-paced, deadline-driven environment; across functional teams/stakeholders.
  • Data and reporting: define and track success metrics for all initiatives, communicate and create presentations to report results achieved.

Data Protection Requirement

  • Adhere to all N3 Data Protection policies, standards, and procedures per your role. Take required continuing education courses in Data Protection at N3 for your role.

Equal Employment Opportunity

N3 recruits, hires, and promotes for all positions without regard to race, religion, color, national origin, gender, age, sexual orientation, gender identity and/or expression, handicap or veteran's status. All terms and conditions of employment such as compensation, benefits, work assignment, availability of facilities and privileges of employment are administered on the same basis of equality.

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