Position Description

Sales Development Representative
Department SALES
Location(s) Lisbon - Portugal
Employment duration Full time
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Sales Development Representative

Life is different at N3. We are driven by our passions and propelled by our quest to innovate, thrive and learn. We are the tastemakers of technology, transforming the way the world works and shaping the future of business. We work hard. We play hard. We make moves. Here, success is no accident. It’s ours to grow.

N3, Part of Accenture, is a sales and marketing solutions firm dedicated to working with software and technology solutions providers. Our client base includes a range from small start-up companies to market leaders such as Microsoft, Cisco, Google, and more as well as their partner networks. N3 has sustained rapid growth since its founding in 2004.

We are a performance-based organization that rewards creativity, hard work, and success. N3 is not your typical corporate environment. Our business casual atmosphere and fast-paced workday make N3 a unique place to work.

We Accelerate Sales, Close Business + Create Real Revenue Results

Sales Development Representative (SDR)

As a Sales Development Representative you will work directly with customers, with your sales team and implementation partners to achieve quarterly and annual sales quotas - closing net-new business, fostering a positive and collaborative experience for prospects to learn about, engage with and implement products and services. You will hold business conversations with the customers to understand their needs and identify opportunities that meet the minimum qualification criteria for sales. You will be equipped with best-in-class tools that enable highly efficient and accelerated sales activities. By applying best-in-class sales skills, you will identify new prospects and grow business relationships with companies across all industries and verticals. 

 

Responsibilities

  • Engage via proactive outreach to customers across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs
  • Effectively convert prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)
  • Quarterback sales at scale from lead to purchase; be the main point of contact for our customers, leading the sales strategy, overcoming objections and negotiating success.
  • Meet and exceed targets for net-new revenue and sales pipeline, as well as a monthly and quarterly forecast
  • Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship 
  • Position competitive offerings and solutions in the context of customer needs and experiences; provide technical product overview and insights pertinent to customer need and usage scenarios 
  • Demonstrate verbally, in writing and through live product demos, how customers can capture value and envision their future with Microsoft’s technologies 
  • Work in a fast-paced, collaborative and dynamic teaming environment & effectively manage opportunities and pipeline through the sales cycle.
  • Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage customers - maintain high daily activity, blended between prospecting & managing large portfolio of opportunities.
  • Present action plans and results to management and use appropriate escalation techniques to stay on top of goals and objectives 
  • Obsess over N3 customers and prospects to deliver a world-class customer engagement experience

 

Qualifications

  • Bachelor's Degree or equivalent work experience preferred.  
  • Sales experience with a proven track record of success preferred.  
  • Experience in qualifying and building pipeline at scale, managing aggressive sales cycles, and sales negotiation preferred,  
  • Familiarity with modern sales techniques and tools is a bonus, including experience from retail sales, corporate internships, or entrepreneurial programs 
  • Sales/customer service relationship background, telephone experience preferred 
  • A self-starter with a track record of outstanding performance and achieving goals 
  • Strong interpersonal skills, excellent oral, written and verbal communications skills. Ability to successfully communicate with contacts via the phone, email, video and presentations 
  • Desire to work in a competitive environment where one’s growth potential is driven by one’s abilities and attitude 
  • General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately 
  • Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration 
  • Solid time management skills and ability to work independently or under supervision with a high level of integrity 
  • Experience using Microsoft Office Suite applications; Dynamics CRM or other CRM experience is a bonus 
  • Passion for cloud technologies and changing the world  
  • Assessing strategic customer objectives, digital transformation opportunity discovery, key improvement scenarios, and an ability to measure and present incremental and new economic value 
  • Experience working with channel partners 
  • Leading, partnering and orchestrating with virtual teams of experts 
  • Skill to breakdown complex information into simplified format with the ability to thrive in an ambiguous, fast-paced environment, with a mindset focused on innovation, growth, and program development 
  • Strong collaboration aptitude with solid interpersonal skills, excellent oral, written and verbal communications skills. Ability to successfully communicate with contacts via the phone, email, video and presentations 

 

Data Protection Requirement

  • Adhere to all N3 Data Protection policies, standards, and procedures per your role. Take required continuing education courses in Data Protection at N3 for your role.

Equal Employment Opportunity

N3 recruits, hires, and promotes for all positions without regard to race, religion, color, national origin, gender, age, sexual orientation, gender identity and/or expression, handicap or veteran's status. All terms and conditions of employment such as compensation, benefits, work assignment, availability of facilities and privileges of employment are administered on the same basis of equality.

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